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Clients and Peer Report gadgets now live for Windchill

Level 1

Clients and Peer Report gadgets now live for Windchill

The Clients gadgets provides you a view of the Browsers, Operating Systems and CAD clients being used by your users to access Windchill.

 

12-13-2016 9-57-38 AM.jpg

 

Peer Reports gadgets provide you with a breakdown of the Database and Windchill Server Operating System vendors used by Windchill customers.

 

12-13-2016 10-00-23 AM.jpg

 

Stay tuned for additional enhancements around these gadgets providing drill down views with detail information on usage metrics, historic trend data and device information.

7 REPLIES
Level 12

Re: Clients and Peer Report gadgets now live for Windchill

I have just re opened a case with support beacuse, as a not negligible side effect of the new gadgets, it's now impossible to select from the different servers and all data are gone.

https://support.ptc.com/apps/case_logger_viewer/auth/ssl/case=13182033

See attached image

Capture.PNG

Marco
Level 16

Re: Clients and Peer Report gadgets now live for Windchill

I just opened a case as well.  My Windchill 11.0 systems are still visible but all of the 10.2 systems are completely gone.

Level 16

Re: Clients and Peer Report gadgets now live for Windchill

The links to the help documentation are not valid.

Level 12

Re: Clients and Peer Report gadgets now live for Windchill

Data are back.

Marco
Level 16

Re: Clients and Peer Report gadgets now live for Windchill

Walid Saad‌,

So if I'm understanding correctly, there are 2,218 Windchill systems currently sending data to Performance Advisor.  Assuming that's correct, how are there more Windchill systems than databases?  It seems like there should be a one to one correlation.

It would be cool to have a peer report gadget that showed the Windchill version distribution (and maybe even build) across the data set.

Level 16

Re: Clients and Peer Report gadgets now live for Windchill

Looks like the help links are all working again.  Yay! 

Highlighted
Level 5

Re: Clients and Peer Report gadgets now live for Windchill

It looks like an angry Pac Man ghost that is in red - Data Not Available. I glad the data is available again.