Start using Performance Advisor and take advantage of Support Recommendations by configuring eSupport! Take advantage by equipping your administrators and super-users with the tools they need to maximize end-user productivity.
yesterday I added recommendations in my support account.
What and when can I expect to see something in my daily mail?
Glad you liked the video. Your email subscription should start coming within 24-48 hours at the selected time. You will see a section in the email called 'Recommendations', which will contain a high level overview of your New recommendations, displaying ID, Type, Article Title, Details (including a brief impact assessment)
Yes, the email is meant to be a more active way of notification. - This way, a customer will know there are new Recommendations to be implemented.