So we just started using Performance Advisor, and our dashboard indicates a user was in on the weekend at 6 pm. I asked the user and he said no, he was in around 10 am to do some personal Creo modelling for a home reno. We are in UTC -7:00 with daylight savings at the moment. So I'm thinking the dashboard is reporting in UTC? It's likely documented but I seemed to have missed it.
Can anyone confirm or deny my idea?
there are, in my opinion, some issue about time showed in the dashboard.
See my comment of september 9 in this discussion Stopped sending info
Not exactly; see
Article - CS216388 Session start and end date/time from Diagnostic tools does not match with the date/time shown in the Performance Advisor dashboard
SPR - 4732230 Session start and end date/time from Diagnostic tools does not match with the date/time shown in the Performance Advisor dashboard
Thanks for the links. SPR 4732230 page shows: "Error: SPR 4732230 is not customer viewable." But the point is made, it is a known problem and being worked on.
I reported this to PTC. The time difference is 8 hours for my users for whatever reason.