Upgrading from Intralink 3.4 to PDM 9.1. Training required?

[SteveVarieur]

We are in the process of upgrading our present Intralink 3.4 to PDM 9.1. How much different is the user interfaces between the two? Is training required?

Thanks Steve

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[SarahFord]

Hi Steve

The two systems look very different but what they do is quite similar.
If you can get over the look and terminology changes then a quick 1-2
hour update is all that is needed.
Take a look at the user guide from PTC at

[ptc-1221945]

We upgraded a few months ago--we compressed 4 days of PTC training into 2 (Intro to Windchill 9.1 & Pro/E data management with Windchill) and I'm not sure it was enough. I thought it was at the time, but I was probably the person most familiar with it at the time owing to being on the implementation team.

As Sarah has pointed out above, IF you can get past the terminology and look/feel, then the concepts should be readily absorbed, but in my opinion the look and feel is drastically different and I can't see any user community being properly (or maybe thoroughly is a better word)trained in 1 or 2 hours.

I think the best waymight be to hold two training sessions--one before implementation and one reasonably close after implementation once users have had a chance to learn their way around the new layout and terminology. And I agree that some personalized user guides are essential--you'll know what to put together based on how often you get asked the same questions!

Randy