cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

SOLVED
Newbie

Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

I'm using a Lenovo Thinkpad T430s running Windows 7 Enterprise, Service Pack 1. I installed Creo, build 110. Everything seemed to go fine. However, when I went to run it, I first get the logo popup, then a fatal error. I have pasted the traceback file below.

 

Any suggestions?

 

Larry

 

first this:creo.jpg

 

then this: trace.jpg

 

here is the traceback file (also enclosed):

 

-------------------------------------------------

The trace creation timestamp is: Wed May 21 11:03:14 14

The executable build timestamp is: Fri Feb 28 08:21:55 14

The datecode is: 2014000

The pro machine type is: x86e_win64

The process ID is: 37112

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 37892.

Main Thread 37892

=====================

ERROR: Module information could not be found, GetLastError: 1114 (Address: 0000000000000000)

0x000007FED99D421C NULL (NULL:0) (ig7icd64:0x000007FED97B0000) ( 0x0, 0xdd153de0, 0xf4f0b88, 0x0 )

0x0000000145E7E236 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x594, 0x8, 0xf4f0b88, 0x1 )

0x0000000145E7E2C6 NULL (NULL:0) (xtop:0x000000013F980000) ( 0xf4f0b88, 0x90a440, 0x0, 0x90a4a0 )

0x0000000145E02BD8 NULL (NULL:0) (xtop:0x000000013F980000) ( 0xf850778, 0xdd1511db, 0x0, 0x0 )

0x0000000145E0CEA4 NULL (NULL:0) (xtop:0x000000013F980000) ( 0xa3d70a4, 0x0, 0x4029f8, 0x4029f8 )

0x000007FEDD151BC3 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x6, 0x350, 0x0, 0x2ef )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90a610, 0x0, 0x90a610, 0x350 )

0x000007FEDD0A5430 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x1, 0x90a669, 0x0, 0x0 )

0x000007FEDD178031 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x1, 0x0, 0x0, 0xc )

0x000007FEDD0A1DD9 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90a790, 0x90a859, 0x0, 0x0 )

0x000007FEDD1521D8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xffffffff, 0xdd166182, 0x4029f8, 0x0 )

0x000007FEDD1757B8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90aa10, 0xffffffff, 0x90aa10, 0x5 )

0x000007FEDD17E526 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90aa10, 0x8f9, 0x90a7e0, 0xb )

0x000007FEDD0A10D8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90aa10, 0x86c, 0x0, 0x0 )

0x000007FEDD1521D8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x4029f8, 0xdd16d1ed, 0x4029f8, 0x0 )

0x000007FEDD1757B8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90aa10, 0x0, 0xf88cd70, 0xdd19532b )

0x000007FEDD17E48C NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xf88cd58, 0x4029f8, 0xf88cd58, 0x773e7931 )

0x000007FEDD00636C NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90ab58, 0xfb0df897, 0x4134cc00, 0xdb45fc4 )

0x000007FEECB2012D NULL (NULL:0) (coretools_sh:0x000007FEECAE0000) ( 0x0, 0x90ab79, 0xf88cd58, 0x90abf0 )

0x000007FEDD006446 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90ab48, 0xf41e710, 0x0, 0xf88cd58 )

0x000007FEDD00AB08 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xe89fec8, 0x0, 0x86c, 0x594 )

0x000000014134CB0A NULL (NULL:0) (xtop:0x000000013F980000) ( 0x0, 0xdd18cec4, 0x0, 0x0 )

0x000000014134CC15 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x4029e4, 0x4134a6d0, 0xf5245d0, 0x1 )

0x000000014134A00E NULL (NULL:0) (xtop:0x000000013F980000) ( 0xe89fec8, 0x1, 0xf88cd58, 0x90fc978 )

0x000000014135D526 NULL (NULL:0) (xtop:0x000000013F980000) ( 0xf822368, 0x2, 0x6, 0x0 )

0x000007FEDD18FB6A NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEDD18FD87 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xdd2f1cf0, 0x1, 0x0, 0x0 )

0x000007FEDD0A7CF8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x4029e4, 0x90aeb0, 0x2c5, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x4029e4, 0x5, 0x90afe0, 0x291 )

0x000007FEDD03FE1E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x920b1b8, 0x1, 0x4029e4, 0x0 )

0x000007FEDD041C73 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x402a0a, 0x1, 0x0, 0x291 )

0x000007FEDD042016 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x402a0a, 0xdd2ecf50, 0xf89b430 )

0x000007FEDD04206F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xf89b430, 0x402a0a, 0x0, 0x1 )

0x000007FEDD042491 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x80000001, 0x90b220, 0x90b290 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0xf89b410, 0x90b290, 0x291 )

0x000007FEDD0CAB7B NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x4029fd, 0x90b320, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x1, 0x90b4b0, 0xc3 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x102a3d, 0x90b540, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x1, 0x90b6d0, 0x291 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x102a3a, 0x90b760, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x0, 0x0, 0x90b8f0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0xf89b3b0, 0x502a10, 0x291 )

0x000007FEDD0CAB7B NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x102a3f, 0x90b980, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x291, 0x1, 0x90bb10, 0x291 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x102a43, 0x90bba0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x1d, 0x0, 0x0, 0x90bd30 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x1d, 0xf89b370, 0x90bd30, 0x291 )

0x000007FEDD0CAB7B NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x602ae6, 0x90bdc0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x1, 0x90bf50, 0x18 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502aee, 0x90bfe0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502aee, 0x0, 0x0, 0x1 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502aee, 0x16, 0x90c170, 0x2b2 )

0x000007FEDD03FE1E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x911bf48, 0x1, 0x502aee, 0x0 )

0x000007FEDD041C73 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502af0, 0x1, 0x0, 0x2b2 )

0x000007FEDD042016 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x502af0, 0xdd2ecf50, 0xf89b330 )

0x000007FEDD04206F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xf89b330, 0x502af0, 0x0, 0x1 )

0x000007FEDD042491 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x80000001, 0x90c3b0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x1, 0x90c420, 0x2b2 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x602ad4, 0x90c4b0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x1, 0x90c640, 0x0 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x602afa, 0x90c6d0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x2b2, 0x1, 0x90c860, 0x67 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202a5c, 0x90c8f0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x319, 0x0, 0x0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x319, 0x1, 0x90ca80, 0x1b )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502a92, 0x90cb10, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502a92, 0x0, 0x0, 0x1 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502a92, 0x16, 0x90cca0, 0x20 )

0x000007FEDD03FE1E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x911c3c8, 0x1, 0x502a92, 0x0 )

0x000007FEDD041C73 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x502a84, 0x1, 0x0, 0x334 )

0x000007FEDD042016 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x502a84, 0xdd2ecf50, 0xf89b290 )

0x000007FEDD04206F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xf89b290, 0x502a84, 0x0, 0x1 )

0x000007FEDD042491 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x334, 0x80000001, 0x90cee0, 0x0 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x334, 0x1, 0x90cf50, 0x20 )

0x000007FEDD0CAC8F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202acf, 0x90cfe0, 0x1, 0x80000001 )

0x000007FEDD0CAD62 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202acf, 0x0, 0x0, 0x1 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202acf, 0x16, 0x90d170, 0x35c )

0x000007FEDD03FE1E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x911cb68, 0x1, 0x202acf, 0x0 )

0x000007FEDD041C73 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202ad0, 0x1, 0x0, 0x354 )

0x000007FEDD042016 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x202ad0, 0xdd2ecf50, 0xf89b250 )

0x000007FEDD04206F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0xf89b250, 0x202ad0, 0x0, 0x1 )

0x000007FEDD042491 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202ad0, 0x80000001, 0x90d340, 0x1 )

0x000007FEDD177B7E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x202ad0, 0xb, 0x90d420, 0x35c )

0x000007FEDD03FE1E NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x911cba8, 0x1, 0x202ad0, 0x1 )

0x000007FEDD041C73 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x302aaa, 0x1, 0x0, 0x354 )

0x000007FEDD042016 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x0, 0x0, 0x90d630 )

0x000007FEDD04206F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90d630, 0x0, 0x90d630, 0x0 )

0x000007FEDD033103 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x90d630, 0x0, 0x0 )

0x000007FEDD036549 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x302aaa, 0x80000001, 0x90d640, 0x1 )

0x000007FEDD03AFD6 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x7d2, 0xdd000000, 0x0, 0x390 )

0x000007FEDD03BC4F NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x302aaa, 0x90d7d0, 0x7d2, 0x0 )

0x000007FEDD1757B8 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90d7d0, 0x0, 0x90dae8, 0xdd195315 )

0x000007FEDD17E48C NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90dae8, 0x302aaa, 0x98, 0xdd185d54 )

0x000007FEDD00636C NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90d928, 0xdd005d03, 0x1, 0x0 )

0x000007FEECB2012D NULL (NULL:0) (coretools_sh:0x000007FEECAE0000) ( 0x0, 0x384, 0xffff8000, 0xecb2012d )

0x000007FEDD006446 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x90d908, 0x0, 0x0, 0x0 )

0x000007FEDD00AB08 NULL (NULL:0) (libui_sh:0x000007FEDD000000) ( 0x0, 0x0, 0x7d2, 0xffff8000 )

0x0000000141337057 NULL (NULL:0) (xtop:0x000000013F980000) ( 0xfa2, 0x90dae8, 0x97, 0x90da08 )

0x0000000141355DE2 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x90db80, 0x90db80, 0x90deb0, 0x0 )

0x00000001413757B7 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x40, 0x2, 0x0, 0x90ddb0 )

0x000007FEECB2012D NULL (NULL:0) (coretools_sh:0x000007FEECAE0000) ( 0x0, 0x90ddf1, 0x1, 0x0 )

0x0000000141375D2C NULL (NULL:0) (xtop:0x000000013F980000) ( 0x0, 0x49d45798, 0x1, 0x1 )

0x0000000142ED008C NULL (NULL:0) (xtop:0x000000013F980000) ( 0x3e9, 0x90e130, 0x2, 0x46bdc918 )

0x0000000146BDC6C0 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x0, 0x49d45798, 0x49d45798, 0x1 )

0x0000000146BC8CE5 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x0, 0x0, 0xdf06fc01, 0x3 )

0x0000000146BC4754 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x1, 0x90f470, 0xdf12f0, 0xd56301 )

0x0000000146BC4937 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x9a58e7, 0x0, 0x0, 0x0 )

0x0000000140A75F23 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 38864

=====================

0x00000000777D12FA NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x13, 0xf1c9ac69, 0x9, 0x38ffa48 )

0x000007FEFDCF10DC NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0xf27dc0, 0x0, 0x0, 0x268 )

0x000007FEF1CBCBD4 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x0, 0x0, 0xfb121170, 0xfb0da212 )

0x000007FEF1CB70ED NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xf27dc0, 0xf28d10, 0xee1320, 0x0 )

0x000007FEF1CB8B43 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xdffa80, 0xee1320, 0x0, 0xf27e20 )

0x000007FEF1CB6A7D NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xdffa80, 0x0, 0x0, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0xdffa80, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 38628

=====================

0x00000000777D186A NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x930036a5, 0x0, 0x48, 0x1 )

0x000007FEFDCF1430 NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x40df480, 0x40df460, 0x0, 0x0 )

0x00000000772D1723 NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0xece772e9, 0x40df770, 0x2f00508, 0x0 )

0x000007FEF1C966AD NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x0, 0xece772e9, 0xf27ee0, 0x280 )

0x000007FEF1C967FF NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xece772e9, 0xece772e9, 0xf29190, 0xf27e90 )

0x000007FEF1C96975 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xfb0d0000, 0xf29190, 0xfb121170, 0x0 )

0x000007FEF1CBC92B NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x0, 0x0, 0xfb121170, 0xfb0da212 )

0x000007FEF1CB70ED NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xf27e90, 0xf29190, 0xee1320, 0x0 )

0x000007FEF1CB8B43 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x2f00930, 0xee1320, 0x0, 0xf27ff0 )

0x000007FEF1CB6A7D NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x2f00930, 0x0, 0x0, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x2f00930, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 32828

=====================

0x00000000777D186A NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x0, 0x60, 0x0, 0x600 )

0x000007FEFDCF1430 NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x4a6f8c0, 0x4a6f8a0, 0x0, 0x0 )

0x00000000772D1723 NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0xef4da404, 0x4a6fbb0, 0x2ec69b8, 0x0 )

0x000007FEF1C966AD NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x1, 0xef4da404, 0xf28b88, 0x0 )

0x000007FEF1C967FF NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x57e32f77, 0x1, 0xf07ee370, 0x1 )

0x000007FEF1C96975 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x1, 0xf28b30, 0x2a, 0xf07ee370 )

0x000007FEF1CBCE3B NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xfb0d0000, 0x0, 0xfb121170, 0x4 )

0x000007FEF1CB7808 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xee1300, 0x2e755c8, 0xf29610, 0xf28ca0 )

0x000007FEF1CB70ED NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0xf28b30, 0xf29610, 0xee1320, 0x0 )

0x000007FEF1CB8B43 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x2ec6de0, 0xee1320, 0x0, 0xf28ca0 )

0x000007FEF1CB6A7D NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x2ec6de0, 0x0, 0x0, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x2ec6de0, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 35888

=====================

0x00000000777D186A NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x0, 0x67549fc3, 0xeffdcaf9, 0x0 )

0x000007FEFDCF1430 NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x568eb30, 0x568eb20, 0x0, 0xfb0f15da )

0x00000000772C06E0 NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x568fbd8, 0x4bc5a78, 0x0, 0x568ec80 )

0x000007FEEC8A2312 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x537cea63, 0x568fbd8, 0x10, 0x0 )

0x000007FEEC8A2E06 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x568fcf0, 0x4db93110, 0x537cea63, 0x0 )

0x0000000145B1FB1F NULL (NULL:0) (xtop:0x000000013F980000) ( 0x4db93110, 0x0, 0x0, 0x0 )

0x000007FEEC9705B3 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x2eebf00, 0x0, 0x2e6f320, 0x7fffffff )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x2eebf60, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 37764

=====================

0x00000000777D186A NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x0, 0x101, 0x0, 0x77884550 )

0x000000007779B037 NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x0, 0x0, 0x0, 0x5c5854af )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 36928

=====================

0x00000000777D134A NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x0, 0x0, 0xfd434f50, 0xfd3f0000 )

0x000007FEFD3F5941 NULL (NULL:0) (mswsock:0x000007FEFD3F0000) ( 0xfd3f59b0, 0x60b15b0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 31092

=====================

0x00000000777D12FA NULL (NULL:0) (ntdll:0x0000000077780000) ( 0xfffffffe, 0xfb0d20cb, 0xfffffffe, 0xf1c91c7a )

0x000007FEFDCF10DC NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x1, 0xf2c8a0, 0x0, 0x488 )

0x000007FEEC8ACE35 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0xf2c840, 0xf2c910, 0x1, 0x0 )

0x000007FEF1CB8C23 NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x4be92d0, 0xee1320, 0x0, 0xf2c8a0 )

0x000007FEF1CB6A7D NULL (NULL:0) (asyncoremt:0x000007FEF1C90000) ( 0x4be92d0, 0x0, 0x0, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x4be92d0, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 35128

=====================

0x00000000777D186A NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEFDCF1430 NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x7adf980, 0x7adf970, 0x0, 0x0 )

0x00000000772C06E0 NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000001458F25A6 NULL (NULL:0) (xtop:0x000000013F980000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 36340

=====================

0x00000000777D12FA NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x6023100, 0x2, 0x0, 0x5a4 )

0x000007FEFDCF10DC NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x89d9800, 0x89d9800, 0x0, 0x5a4 )

0x000007FEEC96CB54 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x4bb8c80, 0x0, 0x0, 0x0 )

0x000000014381683E NULL (NULL:0) (xtop:0x000000013F980000) ( 0x4bb8c80, 0x0, 0x0, 0x0 )

0x000007FEEC9705B3 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x8732800, 0x0, 0x2e6f220, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x87328f0, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 36936

=====================

0x00000000777D12FA NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x602d900, 0x2, 0x0, 0x5b0 )

0x000007FEFDCF10DC NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x89d9818, 0x89d9818, 0x0, 0x5b0 )

0x000007FEEC96CB54 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x4bb8ee0, 0x0, 0x0, 0x0 )

0x000000014381683E NULL (NULL:0) (xtop:0x000000013F980000) ( 0x4bb8ee0, 0x0, 0x0, 0x0 )

0x000007FEEC9705B3 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x82db700, 0x0, 0x2e6f2a0, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x82db790, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 38016

=====================

0x00000000777D12FA NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x6030c00, 0x2, 0x0, 0x5b8 )

0x000007FEFDCF10DC NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x89d9830, 0x89d9830, 0x0, 0x5b8 )

0x000007FEEC96CB54 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x4bb8728, 0x0, 0x0, 0x0 )

0x000000014381683E NULL (NULL:0) (xtop:0x000000013F980000) ( 0x4bb8728, 0x0, 0x0, 0x0 )

0x000007FEEC9705B3 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x8732800, 0x0, 0x2e6f1a0, 0x0 )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x87328f0, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

 

 

Thread 35896

=====================

0x00000000777D12FA NULL (NULL:0) (ntdll:0x0000000077780000) ( 0x910eae8, 0xec96e033, 0x2e84d30, 0xfb0dc6c0 )

0x000007FEFDCF10DC NULL (NULL:0) (KERNELBASE:0x000007FEFDCF0000) ( 0x2e6f3b8, 0x0, 0x0, 0x5f4 )

0x000007FEEC8ACE79 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x4bba608, 0x1, 0x0, 0x0 )

0x000007FEEC9707F5 NULL (NULL:0) (baselibmt:0x000007FEEC890000) ( 0x8f8ab00, 0x0, 0x2e6f3a0, 0x7fffffff )

0x0000000067531DB7 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x675c1ac0, 0x8f8ab00, 0x0, 0x0 )

0x0000000067531E53 NULL (NULL:0) (MSVCR100:0x0000000067510000) ( 0x0, 0x0, 0x0, 0x0 )

0x00000000772C59ED NULL (NULL:0) (kernel32:0x00000000772B0000) ( 0x0, 0x0, 0x0, 0x0 )

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

Larry,

This exit is due to graphics card.

For resolution you can refer http://communities.ptc.com/thread/54430?tstart=30

View solution in original post

4 REPLIES 4

Re: Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

Larry,

This exit is due to graphics card.

For resolution you can refer http://communities.ptc.com/thread/54430?tstart=30

View solution in original post

Re: Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

Excellent--it worked! Thank-you, Mahesh.

Re: Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

Hi,

I have had similar problems (Win10 x64 v1803/Creo 3 M170/Quadro P4000) when running CNC Sequence in ModuleWorks. Either the Creo crashed with "Except Acces Violation" or whole PC crashed with BSOD.

 

I have opened a case but PTC hid the head in the sand - didn't even bother to reply to my mails. What a surprise!

 

To make long story short: I have tried more than 10 drivers:

- The certified driver by PTC  for quadro 377.11 was the cause of BSOD and other problem - do not install this driver

- The newest up to day 391.89 had different glitches, but was not causing BSOD - do not install this driver either

- I have ended with 386.28 which is up to now the best for my PC and GPU

- I have always performed "Clean install" and installed only GPU driver, Nvidia control panel, Sound driver - do not install other drivers.

 

Also, I have to mention, that it was vital to change in NVIDIA Control Panel Global Presets to Dassault Systems CATIA-compatibile. Otherwise the driver would not display hidden lines correctly in Creo. What a funny think to run Creo with CATIA Settings:-)) Do not change other settings - leads often to problems with Creo and crashes.


Thank you PTC for allowing me to pay maintenance cost and not helping me at all!

Highlighted

Re: Creo bombs w traceback, "EXCEPTION_ACCESS_VIOLATION"

After several hours or so of testing, I have to add that so far, the best driver is for P4000 385.69, which is also delivered with new HP Z4 G4 and certified in PTC HW datasheet. Other drivers lead to different graphical glitches as seen on picture (lines going from surface to eternity).

For correct functionality I had to (after clean installation) change in Nvidia Control Panel->Global Preset to Catia-compatibile and under tab "Adjust image setting with preview" change to "Let the 3D application decide". Now it seems to work.