the message "server starting up - getting ready" is displayed for over 30 minutes.
Running the newest version.
This happens just on some devices (laptop) but not on the desktop.
Also it states that TWX cannot create the log file - is this the problem?
no, I didn't have issues during the installation.
I already re installed it several times.
I attached a screenshot of what I'm seeing.
PS: this only happens on my laptop (pretty new and powerful), not on my desktop.
the logs show that
"[04/15/2018 21:15:09] Studio Version 8.2.2 (22.214.171.12499)
[04/15/2018 21:15:09] Status Message: Version 8.2.2 (126.96.36.19999)
[04/15/2018 21:15:09] Checking for updates from https://studio-download.vuforia.io/downloads/ThingworxMobileBuilderApp.application
[04/15/2018 21:15:11] Starting node.exe"
and the studio no acticon
according to the logs end shows “Starting node.exe” and no action
i uninstalled the node.js and cleared all related environment variables
then i reinstalled the studio，the problem still existed.