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Your PTC Account has been locked

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Level 6

Your PTC Account has been locked

Account has been reset by PTC!

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Your PTC Account has been locked

Hello,

 

The account is blocked.

It is needed to open a case to have an unlock.

 

Did you contact your administrator to open a case at PTC about that ?

 

Best regards,

Samuel

3 REPLIES

Re: Your PTC Account has been locked

I'm having problem with ThingWorx/Vuforia Studio only, other ptc accounts works

Re: Your PTC Account has been locked

Hello,

 

The account is blocked.

It is needed to open a case to have an unlock.

 

Did you contact your administrator to open a case at PTC about that ?

 

Best regards,

Samuel

Re: Your PTC Account has been locked

@IceBreak  Resetting your PTC account should fix the problem. As Samuel suggested please reach out to PTC Web Account teams.

 

-Durgesh