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error in install vuforia studio setup

emmanuel001
11-Garnet

error in install vuforia studio setup

Hi everybody, I'm trying to install vuforia studio but when I run the setup I get the following window

01.png02.png

I check the log file and I get the following

 

Why can not I install studio? What's going on? thanks for your help

1 ACCEPTED SOLUTION

Accepted Solutions
dupatel
19-Tanzanite
(To:emmanuel001)

@emmanuel001  It seems your firewall or network is blocking download of required Studio installer  files. Could you please confirm if you get the Studio.application file when you open the URL directly on the browser- https://studio-download.vuforia.io/downloads/Studio.application

 

Also, if you get the .application file then click and review the install.log generated  in location as mentioned in the screenshot.

 

-Durgesh

View solution in original post

2 REPLIES 2
dupatel
19-Tanzanite
(To:emmanuel001)

@emmanuel001  It seems your firewall or network is blocking download of required Studio installer  files. Could you please confirm if you get the Studio.application file when you open the URL directly on the browser- https://studio-download.vuforia.io/downloads/Studio.application

 

Also, if you get the .application file then click and review the install.log generated  in location as mentioned in the screenshot.

 

-Durgesh

Thanks for you help, is correct and functional.  

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