matheswaran ramkumar: Could you please share the Studio application log and confirm if firewall is not blocking your port/ES Url ? Are you able to validate the ES URL inside any project ?
Please try mobile/home network as there has been issue in past where organization firewall blocks ES URL.
Below are the messages in the Log:
[01/31/2018 12:14:21] error: [twx-studio:auto_configure] 500 'Unable to retrieve service details.' Error: connect ETIMEDOUT 18.104.22.168:443
[01/31/2018 12:14:21] at Object._errnoException (util.js:1021:11)
[01/31/2018 12:14:21] at _exceptionWithHostPort (util.js:1043:20)
[01/31/2018 12:14:21] at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1175:14)
[01/31/2018 12:14:21] [0mGET /api/autoConfigure [31m500 [0m21561.769 ms - 58 [0m
[01/31/2018 12:14:21] error: [twx-studio:index] unhandledRejection Unable to retrieve service details.
I will try connecting to Developer Portal from Home tonight and update.
I am having the same issue. Did someone find out how to fix the problem with the company network ?
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