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experience service url

Re: experience service url

matheswaran ramkumar​: Could you please share the Studio application log and confirm if firewall is not blocking your port/ES Url ? Are you able to validate the ES URL inside any project ?

Please try mobile/home network as there has been issue in past where organization firewall blocks ES URL.

-Durgesh

Re: experience service url

Below are the messages in the Log:

[01/31/2018 12:14:21] error: [twx-studio:auto_configure] 500 'Unable to retrieve service details.' Error: connect ETIMEDOUT 54.81.51.78:443

[01/31/2018 12:14:21]     at Object._errnoException (util.js:1021:11)

[01/31/2018 12:14:21]     at _exceptionWithHostPort (util.js:1043:20)

[01/31/2018 12:14:21]     at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1175:14)

[01/31/2018 12:14:21]  [0mGET /api/autoConfigure  [31m500  [0m21561.769 ms - 58 [0m

[01/31/2018 12:14:21] error: [twx-studio:index] unhandledRejection Unable to retrieve service details.

I will try connecting to Developer Portal from Home tonight and update.

Re: experience service url

matheswaran ramkumar​: It seems to be network issue so yes please try other network and share feedback.

-Durgesh

Re: experience service url

Durgesh Patel​ Thanks.! It was network issue only. I was able to publish from my home network.

Re: experience service url

matheswaran ramkumar​: Thank you for confirming and good to know you are all set to get started with Studio.

-Durgesh

Re: experience service url

Hello,

I am having the same issue. Did someone find out how to fix the problem with the company network ?

Thanks

Klaus

 

Re: experience service url

I too require a fix for this...