Browser error in WF3-64bit

[ybhide]

I am testing 64 bit HP machine with

WF 3.0 M250

PDMLink 8.0 M030

When browsing to certain links in PDMLink, I am getting following erroe message.

"Unsupported browser platform Win64"

Anyone dealt with this before?

I tried uninstalling IE 6 (32 bit) and installed IE 7 - 64 bit and set it as default browser. That didn't help.

Thanks in advance for your help.

Regards,

Yugendra

Yugendra Bhide

Design Engineer

Norse Dairy Systems

www.norse.com

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[DavidFrancis]

Hi Yugendra,

I ran into this as well.

According to PTC - Certain Java windows are unnsupported in 64 bit.

In Reply to Yugendra Bhide:

I am testing 64 bit HP machine with

WF 3.0 M250

PDMLink 8.0 M030

When browsing to certain links in PDMLink, I am getting following erroe message.

"Unsupported browser platform Win64"

Anyone dealt with this before?

I tried uninstalling IE 6 (32 bit) and installed IE 7 - 64 bit and set it as default browser. That didn't help.

Thanks in advance for your help.

Regards,

Yugendra

Yugendra Bhide

Design Engineer

Norse Dairy Systems

www.norse.com

David T. Francis

[KeithSiddall]

Have you installed 64-bit Java? It has to be installed in order for 64-bit browsers to work correctly. We are on 9.1 M040 & WF5 and both 32 & 64 bit work OK with both versions of Java installed.

HIH,
-Keith

In Reply to David Francis:

Hi Yugendra,

I ran into this as well.

According to PTC - Certain Java windows are unnsupported in 64 bit.

In Reply to Yugendra Bhide:

I am testing 64 bit HP machine with

WF 3.0 M250

PDMLink 8.0 M030

When browsing to certain links in PDMLink, I am getting following erroe message.

"Unsupported browser platform Win64"

Anyone dealt with this before?

I tried uninstalling IE 6 (32 bit) and installed IE 7 - 64 bit and set it as default browser. That didn't help.

Thanks in advance for your help.

Regards,

Yugendra

Yugendra Bhide

Design Engineer

Norse Dairy Systems

www.norse.com

David T. Francis