CREO AGENT not properly initialized

[dlai]

I am using Creo Parametric - Release 6.0 (connected) Release 6.0 and Datecode6.0.5.1

用户安装CREO后启动报CREO AGENT未正确初始化，导致连接不了Windchill，已重装多次。

After the user installs CREO, it reports that CREO AGENT is not properly initialized, resulting in the inability to connect to Windchill. It has been reinstalled several times.

Translated with Google Translate

Translated by Corina Ionescu, on May 9th 2022

[jchelle · Accepted solution]

Dear customer,

Based on your description, seems like Creoagent.exe is not running properly on your machine.

Using the Windows task manager , you can check if such process creoagent.exe is up and running when starting Creo Parametric.

If such process is not running, you need to check the Windows firewall , or the anti-virus that may be installed on your machine.

Such security applications may prevent creagent.exe to run.

Best regards

Jean-Claude