Change "Company"/SN in Performance advisor and order of SN in license file

[nkannik]

We are in the situation where our company have a licens file with multiple SN for Creo.

We have 1 licens server.

We have been told that our users are sending data to a SN named Bernafon and not to SN Oticon.

So I have a few questions:

1. Is it the order of the SN in the license file with determines which SN the quality agent will sent data to?

1. and if yes, can the order be changed?
2. Can I change between our SN/companies in the Performance Advisor?

This whole issue is because the Performance Advisor does not seem to collate data for all SN within a Company.

Thanks for any help in advance

Nikolaj

[Marco_Tosin]

Look at this discussion

https://community.ptc.com/t5/Creo-Performance-Advisor/Multiple-License-Servers-added-to-Creo-Performance-Advisor/gpm-p/177904#M92

[nkannik]

I saw that discussion, but we have been told that our users are sending data to SN Bernafon, but my Account on the PA seems to be linked to SN Oticon. So that question was more if I have switch between the SN in PA?

We have slowly started the painful path of getting the transfer completed to one SN 🙂