Crashing! Creo 3.0

[jschutte]

Hello,

One of my users (in Asia) emailed me about a crashing issue he is having.  Every time he switches from layer tree to model tree.   Unfortunately his machine is not supported, an Dell Optiplex 9010 with Intel HD Graphics 4000.  I had him update his drivers & he reports this morning that it did not help.   I would have him switch from OpenGL to Win32gdi but it appears that PTC decided to remove that option in Creo 3.0.

I'm sending him the list of supported hardware for Creo3.0 & can only hope his boss authorizes him to get a new machine.  Until then I thought I would reach out for help.  Yes, I am grasping at straws here but maybe I'll get lucky.

Thanks,

Joe S.

[psobejko]

I'm pretty sure the option is still there, but it's "hidden" - so has to be typed in manually into the config.pro file...

[jschutte]

Ahhh... hidden....   thanks!

Anyone know what the actual exact verbage would be for it?  I certainly do not remember it. 

[psobejko · Accepted solution]

graphics opengl

graphics win32_gdi

[jschutte]

It worked.  This morning an email was waiting for me that the user sent:

"Hi Joe,
  you are so great! Appreciate"

So that config option does still work.  PTC finally got back to me & recommended using a switch in the short cut:

-g:win32_gdi

The real problem is running Creo on a Dell Optiplix with Intel HD 4000 graphics.

Thanks all!

[Mahesh_Sharma]

Joe,

You may try adding below config options:

enable_opengl_fbo no

enable_opengl_vbo no

enable_opengl_shader no