cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Creo 4.0 unresponsive

SOLVED
TYM_TaeJong
Regular Member

Creo 4.0 unresponsive

creo 4.0 unresponsive

 

we are using creo 4.0 m100.

 

but don't to Creo4.0.is unreponsive since suddenly yesterday, Reconfigure too

 

try to disable config.pro after  creo still too not action

 

I don't know cause

 

using the  Window 10

           

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

Re: Creo 4.0 unresponsive

If you have a PTC maintenance contract, you should open a support ticket.

Are there any error messages?

Look for a file called std.out and open it as a test file and see if there are any error messages in that file.

Did you rename all the config.pro and config.sup and also search for creo_parametric_customize.ui and rename it to see if it is a setting issue.

Have you made any system changes that might affect your license file like changing a network card or enabling/disabling wifi on your system?

 


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)

View solution in original post

8 REPLIES 8

Re: Creo 4.0 unresponsive

If you have a PTC maintenance contract, you should open a support ticket.

Are there any error messages?

Look for a file called std.out and open it as a test file and see if there are any error messages in that file.

Did you rename all the config.pro and config.sup and also search for creo_parametric_customize.ui and rename it to see if it is a setting issue.

Have you made any system changes that might affect your license file like changing a network card or enabling/disabling wifi on your system?

 


Steve Williams
Pro/E Version 15/16 (Circa 1995/1996)

View solution in original post

Re: Creo 4.0 unresponsive

Re: Creo 4.0 unresponsive

thank you for reply solved problem.

 

Creo m100 delete and Creo m110 installed

 

 

Tags (1)

Re: Creo 4.0 unresponsive

@TYM_TaeJong 

 

Could you please elaborate "unresponsive"? It is not starting or getting stuck on start splash screen or existing just after start and so on .........

Re: Creo 4.0 unresponsive

thank you for reply solved problem.

 

run creo to well after m100 delete and m110 installed

 

Re: Creo 4.0 unresponsive

Are you on a subscription that has expired? You will need to download and install a new license file.

 

How far into the start up does Creo get, Splash Screen,  Creo loads, any error messages?

Re: Creo 4.0 unresponsive

thank you for reply solved problem.

 

run creo to well after m100 delete and m110 installed

Re: Creo 4.0 unresponsive

Don't forget to mark your answer as the solution.

Thanks, Dale

Announcements