Creo 6.0.6 cannot start after a new installation

[jli-5]

I am using Creo Parametric Release 6.0 and Datecode6.0.6.0

after new installation, it cannot start

Here are the errors that I faced
cannot start, and no xtop and no logs

Tried to follow the guide of https://www.ptc.com/en/support/article/CS258965, but still the same thing

BTW, the user also has Creo 4.0 installed on the same PC. Should he remove Creo 4.0 first or?

[MartinHanak]

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@jli-5 wrote:
I am using Creo Parametric Release 6.0 and Datecode6.0.6.0

after new installation, it cannot start

Here are the errors that I faced
cannot start, and no xtop and no logs

Tried to follow the guide of https://www.ptc.com/en/support/article/CS258965, but still the same thing

BTW, the user also has Creo 4.0 installed on the same PC. Should he remove Creo 4.0 first or?

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Hi,

it is not necessary to remove Creo 4.0.

Try adding following option into config.pro file and start Creo 6.0

graphics win32_gdi

[remy]

How is Creo started?
Do you run a start script ? Is the desktop shortcut being used?

All in all, did you try firing the parametric.exe directly from <Creo Load Point>\Parametric\bin?