I am considering when to upgrade to Windows 11.
Creo 126.96.36.199 is supposed to support Windows 11 (CS348041) but the Hardware Notes and Creo Parametric 188.8.131.52 Release Matrix do not state this.
Is this a missed update to documentation, or is Windows 11 not supported yet?
Future Support Article: https://www.ptc.com/en/support/article/CS348041
Release Matrix: https://release-advisor.ptc.com/releaseMatrix?releaseId=749
Hardware Notes: https://www.ptc.com/support/-/media/support/refdocs/Creo_Parametric/7,-d-,0/creo7_hardware_notes.pdf?sc_lang=en
Solved! Go to Solution.
I don't think PTC is doing a very good job of keeping their articles and matrices up to date.
CS348041 is confusing. It says it applies to Creo Parametric 184.108.40.206 - 220.127.116.11 and 18.104.22.168 - 22.214.171.124, and that existing versions are not supported on Windows 11. Then it turns around and says that 126.96.36.199 and 188.8.131.52 will be supported. This makes no sense since 184.108.40.206 and 220.127.116.11 are the current versions. 18.104.22.168 was released last January and 22.214.171.124 was released last December. Either the 'applies to' section needs to change or the versions that will be supported on Windows 11 need to change.
Of course none of this is mentioned anywhere in the product matrices or the hardware notes.
It's not like new operating systems suddenly appear with no warning. PTC is a Microsoft partner and they most certainly have access to pre-release builds. They should be testing and documenting their current and future planned support paths for new operating systems way before the new operating system becomes broadly available and is included by default with every new computer purchase.
PTC has too many conflicting CS articles!
They find it easier to write a new article than research what is out there and update a single document.
Support matrices are usually going to lag as they only tend to update them when a new release comes out.
Support is stating that CS348041 is the correct article and CS361373 has been marked as obsolete.
I'm also noticing that they changed the article from "will be" to "are":
I used the feedback widget on the article and told them it conflicted with itself and needed to be updated. The canned response said to open a case. Ugh. 🙄
In that case, no. Starting with Creo 9.0 will be where Windows 11 is approved by PTC. Currently, the issues people would run into of either not being able to install or not being able to run on Windows 11 has been solved after a framework update. Nothing before Creo 9.0 will be approved by PTC.
Nothing before Creo 9.0 will be approved by PTC.
That statement disagrees with the knowledge base which says that 126.96.36.199 and 188.8.131.52 are supported:
Creo 184.108.40.206 and Creo 220.127.116.11 is the minimum supported on Windows 11, IPv6 support is pending.
Which version will full support on Windows 11??？
Also referring to Article - CS359796 - Does current flexnet or lmadmin support windows 11 in Creo Parametric (ptc.com), until now Creo license server doesn't support on Windows 11.
Still a big known issue on Windows 11, Article - CS366080 - Some Paintbrush Picture OLE images from existing drawings are not displayed upon retrieval on Windows 11 in Creo Parametric (ptc.com)