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Creo Crashes when I try to click on Appearance Gallery

sjennings
1-Newbie

Creo Crashes when I try to click on Appearance Gallery

My Creo crashes when I try to click on Appearance Gallery to change part colors. I work with large assemblies, so it is a pain to have everything the same shade of grey.

 

Has anyone experienced this bug? and how do I fix it? completely reloading the program doesn't help, and we can't re-create the issue for anyone else. the error log I get is

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