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Creo Elements / Pro 5.0 - can't load cache

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Creo Elements / Pro 5.0 - can't load cache

we're upgrading from Wildfire 4 to Creo Elements/Pro 5 and our 64 bit machines are having a problem loading the windchill cache file... now that we've launched once in Creo, we can't launch in Wildfire 4 and connect to windchill either... any ideas?

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