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Creo License "User Not Verified"

AF_7121168
5-Regular Member

Creo License "User Not Verified"

Can't renew my student license... I've tried reinstalling and running setup, which seemed to work.  I have the new license .dat file, it let me pick it and continue, but doesn't seem to recognize it.  When Creo 6.0.2.0 loads it tells me I'm not licensed and to renew.  When I try to enter my user name and password it says "User Not Verified"

Any help out there?

Thanks in advance,

Andrew

1 ACCEPTED SOLUTION

Accepted Solutions
AF_7121168
5-Regular Member
(To:TK_7458759)

With some help, deleting all PTC items from computer, including old licenses, and removing the programdata directory, then re installing everything, it worked.  Good luck to others.

View solution in original post

4 REPLIES 4
AF_7121168
5-Regular Member
(To:AF_7121168)

I tried creating a new account with different email address.... installing version 7 and same issue. 😞

Same issue here.

AF_7121168
5-Regular Member
(To:TK_7458759)

With some help, deleting all PTC items from computer, including old licenses, and removing the programdata directory, then re installing everything, it worked.  Good luck to others.

VladimirN
23-Emerald V
(To:AF_7121168)