Had creo installed on my computer for some time. Went to @use it yesterday and wont open. Troubleshooting says file is not compatible. Tried downloading and installing again with AV firewall disabled and still wont run. Any help is greatly appreciated. Need this software for my dissertation which is due in 3 weeks!!!This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.