Creo Thumbnail Viewer causing Windows Explorer to crash
Have you experienced issues with windows explorer crashing.
There are a bunch of errors in the event log siting Pro-E/Creo modules as the reason for application hangs and crashes. One of them was the Thumbnail Viewer causing Windows Explorer to crash.
Jeremy Handler Hunter Industries Mechanical Engineer 1960 Diamond Street San Marcos, Ca 92078 (760) 591-7318 [Description: Description: Grren] Consider the environment. Consider the impacts.
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
This problem is quite common on all of our Windows 7-64 bit machines and has been since our Windows 7 rollout (almost 2 years). We have all thumbnail viewing shut off; with Adobe Acrobat being one of the largest contributors to crashes of Windows Explorer. Also in Windows 7-64 bit, the 'aero' interface causes problems with ANSYS animations, so we shut off AERO.
I have a suspicion that UAC (User Account Control) is the real culprit, but IT is mum on the subject... You may want to try shutting this UAC and see if Explorer crashes less.