Creo View not generating PDF

[BenLoosli]

Trying to get Creo View 11.0 to publish on our Windchill server. Proeworker will not start automatically, but that is minor as I start it manually and then disconnect from the server.

The real issue is the 'generated' PDF and thumbnail are blank and the worker log says they were not generated, even though WVS Monitor says Job Successful. Checked the error in the worker log and it points to Article - CS161913 - Creo View Adapters: Failed to generate drawing output in PDF format when publishing a Creo Parametric drawing file

Removed Creo and Creo View and reinstalled on Friday. Ran the recipe editor and set it up for PDF. Still fails to publish. Ran Proepublish per the CS article and it generates the PDF in the CVA setup folder.

This is a Windchill 13.0.2.3 installation with Creo 11.0.3.0 and CVA 11.0.0.0. I have Windchill 13.0.2.3 running with Creo 9.0.9.0 and CVA (.0 on another machine just fine. These 2 machines are not connected.

Anyone have any ideas before I open a call with PTC. For some reason these machines have always failed to run CVA in automatic mode with the same settings I use on the servers that do run automatically.

[BenLoosli · Accepted solution]

This is really weird, but I'll take the end results!

These computers have not had Proeworker start automatically for years. I use the same set of instructions for setting them up and one set works the other hasn't. I had an issue with IT running a scan process that only killed the background method server every day. This morning, not only did proeworker start automatically, but now the drawings that did not publish yesterday are publishing. Models did publish yesterday which made it more confusing. Everything is working the way it should --- for now.