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Creo crashes when editing hatch pattern giving compatibility error

mechanical
6-Contributor

Creo crashes when editing hatch pattern giving compatibility error

I created the assembly and parts using creo parametric student version. When I open and press the edit button for hatch. It gives an error which I attach as a screenshot and then the creo crashes closing all the windows. Previously I was able to edit from assembly or part 3d model enivrment. The first time I got this error when I tried to edit the hatch in the drawing environment and after then I am not able to edit it in either the environments.

mechanical_0-1709711933959.png

This appears from pressing the hatch edit button from the design tree in the sections part.

mechanical_1-1709712020841.png

 

Thank you for your help in advance.

 

Regards

2 REPLIES 2
BenLoosli
23-Emerald II
(To:mechanical)

Read the error message carefully! 

The hatch files were created in the commercial version and are not able to be opened in the student version.

It looks like PTC did not include the right hatch files with the student edition download.

 

mechanical
6-Contributor
(To:BenLoosli)

I had been using this option for a long time in the student version. Did they exclude this feature now?

 

Or where can I get the correct hatch files of student version?

Thanks for your response in advance.

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