open your license file and look for string Could. Remove it if it is possible.
Today I solved similar problem. In my license file there were three INCREMENT blocks containing locked ISODRAW licenses. When I removed them, problem disappeared.
No such thing exists in the license file - I have done a complete reinstall of Creo and uninstalled everything from the older versions tat got left behind along the way for the past two years of upgrades (the most difficult being smpd-intel-4.0.3.009-x64.exe from the M040 release). I have tried using both versions of the license file generated this morning and the error still pops up. If I click on renew and log in, I get a "Fatal Oracle Error" (See below).
I do not know what is the exact purpose of Renew License button. Therefore it does not make any sense to click it .
Unfortunately Creo 4.0 is looking for license information differently than Creo 3.0. Therefore it reports problems that are not problems. I guess that in your case Creo 4.0 looks into license file and also somewhere else - maybe LICENSE_FILE environment variable (or another one containing string LICENSE) is set on your computer and pointing to license source containing word Could.
Suggestion: Contact PTC Support and ask them to explain/resolve your problem.
I think you have to contact PTC Support and ask them to update your licenses to Creo 4.0. When this process is finished, you will be able to download Creo 4.0.
a fresh install on a new machine with the same license file does not exhibit the error so it's likely something residual from Creo 3.0
I have to assume the update license button updates the license much the same as logging in during the install to retrieve the license.
all good now. It was time to upgrade hardware anyway.
if it is possible, please can you publish the specification of your new PC ? Hopefully I will get new machine for Creo 4.0, too...
Why? The gui in creo 3 isn't painful enough for ya Paul?
I mean, you don't actually expect that they FIXED the issues, do ya?
There was actually an environment variable that pointed to an old license file that no longer existed. I removed this variable, rebooted and ran reconfigure.exe to point the server at the right license and all is good now.
I've just successfully installed Creo 4.0 but I haven't received a 4.0 product code. I've tried the only product code I've found, that was in a pdf entitled "PTC Creo 3.0 – University Student Standard – Quick Installation Guide", but this is for Creo 3.0, and obviously, it didn't work.
A few minutes ago I've received an e-mail from - saying "Thank you for your interest in the PTC Creo 2.0 Student Edition. Attached is a backup copy of the license file that was downloaded during the initial installation of Creo 2.0", and curiously, the file attached is for Creo 3.0.
So, where can I get a compatible License File or Product Code for Creo 4.0 M010, which I've just downloaded and installed?