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Error starting. HELP

ptc-5887734
1-Newbie

Error starting. HELP

Error starting

log

-------------------------------------------------

The trace creation timestamp is: Вс апр 13 16:49:07 14

The executable build timestamp is: Пт фев 28 19:21:55 14

The datecode is: 2014000

The pro machine type is: x86e_win64

The process ID is: 3800

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 1460.

Main Thread 1460

=====================

0x000007FEE979F8B9 NULL (NULL:0) (ig4icd64:0x000007FEE9750000) ( 0x891c898, 0x0, 0x139fe9e8, 0x0 )

0x000000014611E236 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x510, 0x8, 0x891c898, 0x1 )

0x000000014611E2C6 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x891c898, 0x90a840, 0x0, 0x90a8a0 )

0x00000001460A2BD8 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x139fe9e8, 0xea7411db, 0x0, 0x0 )

0x00000001460ACEA4 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0xa3d70a4, 0x0, 0x402791, 0x402791 )

0x000007FEEA741BC3 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x6, 0x350, 0x0, 0x2ef )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90aa10, 0x0, 0x90aa10, 0x350 )

0x000007FEEA695430 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1, 0x90aa69, 0x0, 0x0 )

0x000007FEEA768031 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1, 0x0, 0x0, 0xc )

0x000007FEEA691DD9 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90ab90, 0x90ac59, 0x0, 0x0 )

0x000007FEEA7421D8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0xffffffff, 0xea756182, 0x402791, 0x0 )

0x000007FEEA7657B8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90ae10, 0xffffffff, 0x90ae10, 0x5 )

0x000007FEEA76E526 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90ae10, 0x8f9, 0x90abe0, 0xb )

0x000007FEEA6910D8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90ae10, 0x86c, 0x0, 0x0 )

0x000007FEEA7421D8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x402791, 0xea75d1ed, 0x402791, 0x0 )

0x000007FEEA7657B8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90ae10, 0x0, 0x13999550, 0xea78532b )

0x000007FEEA76E48C NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x13999538, 0x402791, 0x13999538, 0x776b7931 )

0x000007FEEA5F636C NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90af58, 0xed84f897, 0x415ecc00, 0x11c7c55c )

0x000007FEED66012D NULL (NULL:0) (coretools_sh:0x000007FEED620000) ( 0x0, 0x90af79, 0x13999538, 0x90aff0 )

0x000007FEEA5F6446 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90af48, 0x138a4e40, 0x0, 0x13999538 )

0x000007FEEA5FAB08 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x133fb168, 0x0, 0x86c, 0x510 )

0x00000001415ECB0A NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x0, 0xea77cec4, 0x0, 0x0 )

0x00000001415ECC15 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x40277d, 0x415ea6d0, 0x13587fd0, 0x1 )

0x00000001415EA00E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x133fb168, 0x1, 0x13999538, 0x13823e08 )

0x00000001415FD526 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x1373cd78, 0x2, 0x6, 0x0 )

0x000007FEEA77FB6A NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEEA77FD87 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0xea8e1cf0, 0x1, 0x0, 0x0 )

0x000007FEEA697CF8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x40277d, 0x90b2b0, 0x2c9, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x40277d, 0x5, 0x90b3e0, 0x291 )

0x000007FEEA62FE1E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x8dd92b8, 0x1, 0x40277d, 0x0 )

0x000007FEEA631C73 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x4027a3, 0x1, 0x0, 0x291 )

0x000007FEEA632016 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x4027a3, 0xea8dcf50, 0x138bd640 )

0x000007FEEA63206F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x138bd640, 0x4027a3, 0x0, 0x1 )

0x000007FEEA632491 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x80000001, 0x90b620, 0x90b690 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x138bd620, 0x90b690, 0x291 )

0x000007FEEA6BAB7B NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x402796, 0x90b720, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x1, 0x90b8b0, 0xc3 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1027d6, 0x90b940, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x1, 0x90bad0, 0x291 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1027d3, 0x90bb60, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x0, 0x0, 0x90bcf0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x138bd5c0, 0x5027a9, 0x291 )

0x000007FEEA6BAB7B NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1027d8, 0x90bd80, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x291, 0x1, 0x90bf10, 0x291 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1027dc, 0x90bfa0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1d, 0x0, 0x0, 0x90c130 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1d, 0x138bd580, 0x90c130, 0x291 )

0x000007FEEA6BAB7B NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x60287f, 0x90c1c0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x1, 0x90c350, 0x18 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x502887, 0x90c3e0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x502887, 0x0, 0x0, 0x1 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x502887, 0x16, 0x90c570, 0x2b2 )

0x000007FEEA62FE1E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1193e198, 0x1, 0x502887, 0x0 )

0x000007FEEA631C73 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x502889, 0x1, 0x0, 0x2b2 )

0x000007FEEA632016 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x502889, 0xea8dcf50, 0x138bd540 )

0x000007FEEA63206F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x138bd540, 0x502889, 0x0, 0x1 )

0x000007FEEA632491 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x80000001, 0x90c7b0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x1, 0x90c820, 0x2b2 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x60286d, 0x90c8b0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x1, 0x90ca40, 0x0 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x602893, 0x90cad0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2b2, 0x1, 0x90cc60, 0x67 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x2027f5, 0x90ccf0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x319, 0x0, 0x0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x319, 0x1, 0x90ce80, 0x1b )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x50282b, 0x90cf10, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x50282b, 0x0, 0x0, 0x1 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x50282b, 0x16, 0x90d0a0, 0x20 )

0x000007FEEA62FE1E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1193e4f8, 0x1, 0x50282b, 0x0 )

0x000007FEEA631C73 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x50281d, 0x1, 0x0, 0x334 )

0x000007FEEA632016 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x50281d, 0xea8dcf50, 0x138bd4a0 )

0x000007FEEA63206F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x138bd4a0, 0x50281d, 0x0, 0x1 )

0x000007FEEA632491 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x334, 0x80000001, 0x90d2e0, 0x0 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x334, 0x1, 0x90d350, 0x20 )

0x000007FEEA6BAC8F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x202868, 0x90d3e0, 0x1, 0x80000001 )

0x000007FEEA6BAD62 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x202868, 0x0, 0x0, 0x1 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x202868, 0x16, 0x90d570, 0x35c )

0x000007FEEA62FE1E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1193edf8, 0x1, 0x202868, 0x0 )

0x000007FEEA631C73 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x202869, 0x1, 0x0, 0x354 )

0x000007FEEA632016 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x202869, 0xea8dcf50, 0x138bd460 )

0x000007FEEA63206F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x138bd460, 0x202869, 0x0, 0x1 )

0x000007FEEA632491 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x202869, 0x80000001, 0x90d740, 0x1 )

0x000007FEEA767B7E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x202869, 0xb, 0x90d820, 0x35c )

0x000007FEEA62FE1E NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x1193ee38, 0x1, 0x202869, 0x1 )

0x000007FEEA631C73 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x302843, 0x1, 0x0, 0x354 )

0x000007FEEA632016 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x0, 0x0, 0x90da30 )

0x000007FEEA63206F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90da30, 0x0, 0x90da30, 0x0 )

0x000007FEEA623103 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x90da30, 0x0, 0x0 )

0x000007FEEA626549 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x302843, 0x80000001, 0x90da40, 0x1 )

0x000007FEEA62AFD6 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x7d2, 0xea5f0000, 0x0, 0x394 )

0x000007FEEA62BC4F NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x302843, 0x90dbd0, 0x7d2, 0x0 )

0x000007FEEA7657B8 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90dbd0, 0x0, 0x90dee8, 0xea785315 )

0x000007FEEA76E48C NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90dee8, 0x302843, 0x98, 0xea775d54 )

0x000007FEEA5F636C NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90dd28, 0xea5f5d03, 0x1, 0x0 )

0x000007FEED66012D NULL (NULL:0) (coretools_sh:0x000007FEED620000) ( 0x0, 0x384, 0xffff8000, 0xed66012d )

0x000007FEEA5F6446 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x90dd08, 0x0, 0x0, 0x0 )

0x000007FEEA5FAB08 NULL (NULL:0) (libui_sh:0x000007FEEA5F0000) ( 0x0, 0x0, 0x7d2, 0xffff8000 )

0x00000001415D7057 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0xfa2, 0x90dee8, 0x97, 0x90de08 )

0x00000001415F5DE2 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x90df80, 0x90df80, 0x90e2b0, 0x0 )

0x00000001416157B7 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x40, 0x2, 0x0, 0x90e1b0 )

0x000007FEED66012D NULL (NULL:0) (coretools_sh:0x000007FEED620000) ( 0x0, 0x90e1f1, 0x1, 0x0 )

0x0000000141615D2C NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x0, 0x49fe5798, 0x1, 0x1 )

0x000000014317008C NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x3e9, 0x90e530, 0x2, 0x46e7c918 )

0x0000000146E7C6C0 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x0, 0x49fe5798, 0x0, 0x1 )

0x0000000146E68CE5 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x0, 0x0, 0xed51fc01, 0x3 )

0x0000000146E64754 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x1, 0x90f870, 0xc212f0, 0xda4b01 )

0x0000000146E64937 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0xa64ddb, 0x0, 0x0, 0x0 )

0x0000000140D15F23 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4864

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0xeda9ac69, 0x15, 0x372fc68 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0xff7c20, 0x1, 0x0, 0x268 )

0x000007FEEDABCBD4 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x0, 0x0, 0xed891170, 0xed84a212 )

0x000007FEEDAB70ED NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xff7c20, 0xff7ec0, 0xf81310, 0x0 )

0x000007FEEDAB8B43 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ebf080, 0xf81310, 0x0, 0xff7c80 )

0x000007FEEDAB6A7D NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ebf080, 0x0, 0x0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ebf080, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4328

=====================

0x0000000077A618CA NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0xb90006bf, 0x0, 0x48, 0x1 )

0x000007FEFE0D1420 NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x3f2f840, 0x3f2f820, 0x0, 0x0 )

0x0000000077912CF3 NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0xa32b6f6, 0x3f2fb30, 0x2ebf358, 0x0 )

0x000007FEEDA966AD NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x0, 0xa32b6f6, 0xff7d40, 0x280 )

0x000007FEEDA967FF NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xa32b6f6, 0xa32b6f6, 0xff8ff0, 0xff7cf0 )

0x000007FEEDA96975 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xed840000, 0xff8ff0, 0xed891170, 0x0 )

0x000007FEEDABC92B NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x0, 0x0, 0xed891170, 0xed84a212 )

0x000007FEEDAB70ED NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xff7cf0, 0xff8ff0, 0xf81310, 0x0 )

0x000007FEEDAB8B43 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ebf780, 0xf81310, 0x0, 0xff7e50 )

0x000007FEEDAB6A7D NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ebf780, 0x0, 0x0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ebf780, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4936

=====================

0x0000000077A618CA NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x60, 0x0, 0x6c8 )

0x000007FEFE0D1420 NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x479f5f0, 0x479f5d0, 0x0, 0x0 )

0x0000000077912CF3 NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x2496447e, 0x479f8e0, 0x2e85018, 0x0 )

0x000007FEEDA966AD NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x1, 0x2496447e, 0xff8e68, 0x0 )

0x000007FEEDA967FF NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x21fb87bc, 0x1, 0x25c76160, 0x1 )

0x000007FEEDA96975 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x1, 0xff8e10, 0x2a, 0x25c76160 )

0x000007FEEDABCE3B NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xed840000, 0x0, 0xed891170, 0x4 )

0x000007FEEDAB7808 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xf81300, 0x2e340d8, 0xff9470, 0xff8f80 )

0x000007FEEDAB70ED NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0xff8e10, 0xff9470, 0xf81310, 0x0 )

0x000007FEEDAB8B43 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ea49f0, 0xf81310, 0x0, 0xff8f80 )

0x000007FEEDAB6A7D NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ea49f0, 0x0, 0x0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea49f0, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4932

=====================

0x0000000077A618CA NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x558ebb0, 0x715a9fc3, 0x24c83525, 0x0 )

0x000007FEFE0D1420 NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x558eb80, 0x558eb70, 0x0, 0xed8615da )

0x0000000077901220 NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x558fc28, 0x4930e08, 0x0, 0x558ecd0 )

0x000007FEED8C2312 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x534a95d5, 0x558fc28, 0x10, 0x0 )

0x000007FEED8C2E06 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x558fd40, 0x4de33110, 0x534a95d4, 0x0 )

0x0000000145DBFB1F NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4de33110, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea4900, 0x0, 0x2e2db20, 0x7fffffff )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea49f0, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4280

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0xfffffffe, 0xed8420cb, 0xfffffffe, 0xeda91c7a )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x1, 0xffc740, 0x0, 0x368 )

0x000007FEED8CCE35 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0xffc6e0, 0xffc7b0, 0x1, 0x0 )

0x000007FEEDAB8C23 NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ea49f0, 0xf81310, 0x0, 0xffc740 )

0x000007FEEDAB6A7D NULL (NULL:0) (asyncoremt:0x000007FEEDA90000) ( 0x2ea49f0, 0x0, 0x0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea49f0, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4976

=====================

0x0000000077A618CA NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x2, 0x0, 0x77b14550, 0x77b14550 )

0x0000000077A2B007 NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x0, 0x0, 0x971551c4 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 2548

=====================

0x0000000077A618CA NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x0, 0x0, 0x0 )

0x000007FEFE0D1420 NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x771fd80, 0x771fd70, 0x0, 0x0 )

0x0000000077901220 NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

0x0000000145B925A6 NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 1284

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x69f6100, 0x2, 0x0, 0x5fc )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6bbb0, 0x7c6bbb0, 0x0, 0x5fc )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4923e48, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4923e48, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea5800, 0x0, 0x2e2dca0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea5800, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3212

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0xb53000, 0x2, 0x0, 0x608 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6c3d8, 0x7c6c3d8, 0x0, 0x608 )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4923690, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4923690, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea5500, 0x0, 0x2e2dd20, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea5530, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4272

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x69f2f00, 0x2, 0x0, 0x61c )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6c3a8, 0x7c6c3a8, 0x0, 0x61c )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x49244d0, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x49244d0, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea5800, 0x0, 0x2e2dda0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea5800, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 3580

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x69f3900, 0x2, 0x0, 0x630 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6c378, 0x7c6c378, 0x0, 0x630 )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4923c80, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4923c80, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea6000, 0x0, 0x2e2de20, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea6070, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5080

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x69f4400, 0x2, 0x0, 0x638 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6c360, 0x7c6c360, 0x0, 0x638 )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4923858, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4923858, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea6300, 0x0, 0x2e2dea0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea6340, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4948

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x69f4a00, 0x2, 0x0, 0x640 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6c348, 0x7c6c348, 0x0, 0x640 )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4924568, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4924568, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea6600, 0x0, 0x2e2df20, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea6610, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4380

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x6a09700, 0x2, 0x0, 0x648 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x7c6c330, 0x7c6c330, 0x0, 0x648 )

0x000007FEED98CB54 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4924270, 0x0, 0x0, 0x0 )

0x0000000143AB683E NULL (NULL:0) (xtop:0x000000013FC20000) ( 0x4924270, 0x0, 0x0, 0x0 )

0x000007FEED9905B3 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea6800, 0x0, 0x2e2dfa0, 0x0 )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea68e0, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 4996

=====================

0x0000000077A62C1A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0xb42301, 0x0, 0x77b145e8, 0x77b14610 )

0x0000000077A2FE0B NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5000

=====================

0x0000000077A62C1A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x1, 0x40000, 0x77b145e8, 0x0 )

0x0000000077A2FE0B NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 5004

=====================

0x0000000077A62C1A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x0, 0x77b145e8, 0x0 )

0x0000000077A2FE0B NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )

Thread 2496

=====================

0x0000000077A6135A NULL (NULL:0) (ntdll:0x0000000077A10000) ( 0x11ba0598, 0xed98e033, 0x2e43870, 0xed84c6c0 )

0x000007FEFE0D10DC NULL (NULL:0) (KERNELBASE:0x000007FEFE0D0000) ( 0x2e2e038, 0x0, 0x0, 0x694 )

0x000007FEED8CCE79 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x4927dd0, 0x1, 0x0, 0x0 )

0x000007FEED9907F5 NULL (NULL:0) (baselibmt:0x000007FEED8B0000) ( 0x2ea7100, 0x0, 0x2e2e020, 0x7fffffff )

0x0000000071591DB7 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x71621ac0, 0x2ea7150, 0x0, 0x0 )

0x0000000071591E53 NULL (NULL:0) (MSVCR100:0x0000000071570000) ( 0x0, 0x0, 0x0, 0x0 )

0x000000007790652D NULL (NULL:0) (kernel32:0x00000000778F0000) ( 0x0, 0x0, 0x0, 0x0 )


This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

I reviewed the traceback and seems the exit is due to graphics. Direct solution for this exit is config option enable_opengl_fbo no, setting this option will allow launching Creo 2.0. If you have new Intel card on your machine (Intel HD 4000 or so), you may try updateing the graphics drivers.

View solution in original post

9 REPLIES 9

s-one-t, if thats the name you want to express, are you expecting any answer or other reaction to this unnecessary long posting. Would have been a better idea if you explain the problem in the body rather than copying the whole logfile there which as it seems is attached anyway.

We don't know what you are doing, when does the crash happen, which software you are using, is the error experienced immedeatly after installation of whatever,.....

I am aware of the traceback.log as some user reported that kind of problem when exiting Creo. Are you using Creo or Mathcad (you have posted in the Mathcad section. The traceback logs are not useful here as they can only be analyzed by PTC techs using an internal database. http://communities.ptc.com/message/239294#239294

Did you already contacted PTC support? Probably you should.

RichardJ
19-Tanzanite
(To:ptc-5887734)

A more useful post would have been

"I am using _________________ software on ___________ operating system, and it crashes on startup."

With the blanks filled in of course. It would have been a lot shorter too.

I am using SAMSUNG RC730 software on windows 7 x64 operating system, and it crashes on startup

RichardJ
19-Tanzanite
(To:ptc-5887734)

I am using SAMSUNG RC730 software

That's a notebook PC. So now we know the PC you are using and the OS. What is the software package that crashes on startup? Mathcad? If yes, which version of Mathcad?

PTC Creo 2.0 M100

Creo Parametric 2.0

RichardJ
19-Tanzanite
(To:ptc-5887734)

Then you should go and repost your question over in the thread Werner pointed to. This forum is for Mathcad, not Creo, and we can't help you.

I've moved this discussion into our community so the members there can help.

VladimirN
23-Emerald II
(To:ptc-5887734)

1. You can post your message in "Creo" community:

http://communities.ptc.com/community/post!input.jspa?containerType=14&container=2023

http://communities.ptc.com/community/creo

2. Send your error log to PTC's technical support "Create a New Support Case":

https://www.ptc.com/appserver/cs/case/case_logger.jsp

Hi,

I reviewed the traceback and seems the exit is due to graphics. Direct solution for this exit is config option enable_opengl_fbo no, setting this option will allow launching Creo 2.0. If you have new Intel card on your machine (Intel HD 4000 or so), you may try updateing the graphics drivers.

View solution in original post

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