Files in Creo Windows folders reset when Creo is restarted

[BriGuy]

 Here's a weird question that might be an IT thing.  In my C:\ptc\etc\templates folder, we have start parts for parts, drawings & assemblies.  If I add any files to this folder, it shows the new files that were added.  However, once I open up Creo, the files are removed.  Even if I edit the name of the existing files, they get renamed back to the original file name.

There is a batch file that runs when Creo is opened.  Is it this that causes it?  I think the CAD Admin that I replaced set up a lot of things when they switched from Wildfire to Creo 2.0, which we are currently still using.  The same thing happens with the Templates, Tables and Symbols folder in the Etc subdirectory.  Someone a couple years ago had added to the Symbols folder, so I know it's not a default thing.  Could this be just a simple folder permissions thing?

[BenLoosli · Accepted solution]

Sounds like the old admin did a cleansing on the folder when Creo starts. I have seen this before.

The start up batch file for Creo will delete all the files in C:\ptc\etc\templates and then copy a 'clean' set of files from a server location. This is used to eliminate the files that may have been created by someone other than an admin and saved. It forces the server side files to always be used.

I do not use this trick. I prefer to point my template_dir setting to the network folder and lock down that folder so only admins can write to it.

[BriGuy]

Thanks Ben.  Yeah, I just found that out the location on the server it was pointing to for the refresh.  I've added what I needed to that folder and it carried over to my C directory.  Thanks.