cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Help please regarding pro e installation

Newbie

Help please regarding pro e installation

Hi people I have been using Pro e since october for university, but recently have upgraded my operating system from xp to vista. However, this has brought some issues. Basically I have come to the install stage of pro e where I enter my product code then to generate a license file. However I am confronted with this message Should I have backed up a previous created one to re-use for this stage? Things that may be important to note is that I am a student user of pro e. Please help I am an UK based user and it would seem PTC do not offer over the phone support to us. I have come to many dead ends trying to receive help, and have even been told that Pro e will not work with vista. Thanks Jonathan[/img]