I can't change user interface's Lanauage from English to Chenese traditional

[Bill_Wang]

Hi Partners,

I want to run Creo Parametric in Chenese traditional. (Creo Parametric version is 9.0.0.0)

I have already try the following method and it doesn't work.

1. Set environment variable LANG or PRO_LANG to cht (for Traditional Chinese ).

2. Run reconfigure.exe to add Chinese_translation, but I can't find this option in it. (show in attach picture)

3. Open "Configuration Editor", and set these option to Yes (dialog_translation / help_translation / menu_translation / msg_translation).

Is there any other method can suggest? or, should i open a support case?

[VladimirN]

 Hi,

There was a similar question before - "安装了中文语言包，仍显示英文 (Installed Chinese language pack, but still show English)": https://community.ptc.com/t5/3D-Part-Assembly-Design/%E5%AE%89%E8%A3%85%E4%BA%86%E4%B8%AD%E6%96%87%E8%AF%AD%E8%A8%80%E5%8C%85-%E4%BB%8D%E6%98%BE%E7%A4%BA%E8%8B%B1%E6%96%87-Installed-Chinese-language-pack-but-still-show/td-p/763109

[Bill_Wang]

Hi,

I have read your previous article and have tried all the steps suggested there, as mentioned above.

But I can't switch the language to Chinese successfully.

Thank you for your answer.

[remy]

Hi you need to run Creo in Traditional Chinese and have tried setting it with the env var and by reconfiguring.

When searching the knowledge base, you will find this article : https://www.ptc.com/en/support/article/cs110907

Specifically about Chinese language it is requested to reconfigure start command to include the license feature called Chinese_translation. Which you did. 

If the the license extension cannot be found, can you confirm that the license include it?

[Bill_Wang]

Hi,

As the attach image shows, when I run reconfigure.exe, I can't find the "Chinese_translation" option in it.

So, on the other hand, I am connecting to the License Management Team to check mine Creo Licence contains "Chinese_translation" license extension permission or not.

Thanks for your advice.

[TomU]

Typically licenses purchased in China will automatically include this language option.  Licenses purchased anywhere else will not and it's an additional cost to get it.

[Bill_Wang · Accepted solution]

Hi All,

After confirming with the License Management team, I found that my certificate was indeed missing the Chinese_translation option.

Finally, after a series of confirmations and operations, the customer’s sales representative added the Chinese_translation to my certificate and the new certificate can be used to complete the Chinese_translation.

[VladimirN]

Glad you solved your problem!

[Bill_Wang]

Hi,

Thank you.