I changed my network card and now I can't move my licence

[ptardy]

I changed my network card and now I can't move my licence

[TomU]

Licenses are tied to the MAC address.  You will need to log on to PTC's license support website and request a license move from the old hardware to the new hardware.  It's pretty quick and completely automated.

[TomD.inPDX]

You need to contact PTC to have your license file updated.  This is a process but it shouldn't require an active maintenance.

[TomD.inPDX]

...yes, what Tom said

[ptardy]

Already done, but when I want to setup the  licence, (with the TXT file I received from them, the status is Starting.... And nothing

[MartinHanak]

Hi,

if you use lmadmin license manager installed in C:\Program Files\PTC\FLEXnet Admin License Server directory then:

• find license.dat file (maybe in licensing subdirectory)
• make copy of license.dat file
• open license.dat file and TXT file with new license
• in TXT file in SERVER line replace __HOSTNAME__ with your computer name (you can copy it from license.dat file)
• in TXT file replace DAEMON line with DAEMON line from license.dat file
• delete the whole contents of license.dat file
• copy the whole contents of modified TXT file into license.dat file
• save license.dat file
• close TXT file without saving
• start/stop lmadmin service

Martin Hanak

[ptardy]

Ok!
There is not folder on (C:\Program Files\PTC\FLEXnet Admin License Serve) But into my Services.msc I have FLEXnet Licencing Service (started) (I checked on C:\Program Files (x86) and nothing)

Where can I find this Program ? ''Flexnet''

[ptardy]

Hi Martin Hanak I change the (licence.dat) following your steps (mine, is licence.txt it'S normal ? ) and Finally I Installed the software, but I have this message when I open it

If I say Ok the software is closed

[MartinHanak]

Pierre,

we have to start from the very beginning ...

Question no.1: Does your license file (received from PTC) contain SERVER and DAEMON lines ?

Example related to my notebook:

SERVER hpmh PTC_HOSTID=1C-C1-DE-BA-30-44 7788

DAEMON ptc_d D:\PTC\flexnet\x86e_win64\obj\ptc_d.exe D:\PTC\flexnet\licensing\ptc.opt port=7789

Question no.2: Your picture contains information about PROE_FoundationAdv and Mechanism_Design (Version=32.0). This means that the license enables you to run PTC software up to Creo Parametric 1.0. What software version do you use ?

Martin Hanak

[ptardy · Accepted solution]

Hi Martin,

I managed to fix it myself. I found that I had 2 problems:

- The license file did have the SERVER and DAEMON lines, but were not customized for the PC I was working on.

- The FlexNet server was not running properly and giving error messages when I made queries about the license status.

After I fiddle with both issues, the license did end up working.

As for question 2, I'm running CREO 3.0 Parametric and it seems to work fine.

Thanks

[MartinHanak]

Congratulations !

[Mahesh_Sharma]

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