Solved: Import Data Doctor - icon greyed out?

pausob · ‎Jan 30, 2018

Hi everyone,

I'm wondering if any of you came across a situation where the import data doctor functionality was suddenly lost.

I am used to accessing the import data doctor application when editing the definition an imported geometry feature. Now I can't do it because the "1st-aid kit" icon is grayed out.

I checked the license list, and the one for Import_Data_Doctor is there, so I'm not sure what's going on...

Mahesh_Sharma · ‎Jan 30, 2018

Seems to be license related only. Still create a step file from Creo, import that and check if IDD is still inactive.

Check IDD license available in session under File > Help > System information > Configured Optional modules.

Also, check when editing the import feature, dynamic preview is "No Preview" or "Un-attached". If it is No Preview, IDD will be inactive as in attached image.

Also check, value of config option dynamic_preview.

View solution in original post

Mahesh_Sharma · ‎Jan 30, 2018

Seems to be license related only. Still create a step file from Creo, import that and check if IDD is still inactive.

Check IDD license available in session under File > Help > System information > Configured Optional modules.

Also, check when editing the import feature, dynamic preview is "No Preview" or "Un-attached". If it is No Preview, IDD will be inactive as in attached image.

Also check, value of config option dynamic_preview.

pausob · ‎Jan 30, 2018

That's the one, I recently changed dynamic_preview to NO in order to deal with some geometry-intensive models.