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-Intralink 3.4 NAT hangs on Checkout

amedina
1-Visitor

-Intralink 3.4 NAT hangs on Checkout

We are having mayor connectivity issues here. IT implemented NAT and added
Mcafee virus scanner and intrusion prevention.

Now some users report that they cannot check out more than just a few ~5
items at one time using intralink 3.4


My question is: Does anyone know anything specific about intralink 3.4 not
working with NAT? we already removed the virus scanner temporarily on a
non working computer and did a wireshark session to see if networking was
being blocked. It seems to be clear.

The other thing maybe could be because intralink was reinstalled from the
latest and greatest 7 year old PTC download. Does anyone know if these need
to be patched some how. If so, do you have a patch list that I need to do?

Thanks

Alfonso

This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
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