Is it possible to serve Creo 8 licenses from a Windows Server 2012 R2 machine?

[ptc-198068]

Our team would like to begin using Creo 8 but I've been unable to upgrade our license server to support this version. Our license server is running on a Windows Server 2012 R2 machine and it appears that the new license server (Flexnet 11.17.1.0) required for Creo 8 doesn't support this operating system. Has anyone managed to work around this problem?

[haizhang]

Hi， 

The final solution is upgrade Windows server to 2016 or 2019, which can guarantee to get official PTC technical support in any case you get license server problem.  

As a short-term work around you can try to install 11.17.1.0 directly or install 11.16.2.1 instead. NOTE: this is only for a short term work around, and please do enough test. Also think about final solution. 

[ptc-198068]

Thanks for your reply. We will certainly look to upgrade our server in the future but it might take some time. I've tried installing those two Flexnet versions as a short term solution but in both cases the installer hangs at the point of reading our license file (or connecting to the existing license server). I assumed this was due to incompatibility with Windows Server 2012 but might something else be causing this installation problem?

[LukaszMazur]

You might also install/update Visual C++ Runtime Libraries. I recently did a test install of 11.17.1.0 on Windows 7 and I had to install Visual C++ 2013 and 2015 libraries (both x86 and x64), but that's what helped me to run this specific Flex version.

[ptc-198068]

Thanks everyone for your help. I've now successfully installed the Flexnet 11.17.1.0 license server on our Windows Server 2012 R2 machine. I think my problem stemmed from the fact that I hadn't been able to uninstall the old license server (uninstaller was giving an error). Following a server reboot and after stopping the lmadmin_ptc service I finally uninstalled the old license server and then the new install went perfectly. In the meantime I had also installed the Visual C++ libraries suggested by LukaszMazur so this might have also played a part.

[haizhang]

If the installer not woks, please also try to install Lmgrd version by referencing the Manual installation Suggested Technique as show:

Download link:https://www.ptc.com/support/-/media/support/refdocs/Creo_Illustrate/5,-d-,0/PTC_LMS_Download_121640.pdf?sc_lang=en

[LukaszMazur]

It's kinda hard to reference this manual installation technique, since the article has been retired and it doesn't seem to be a newer/alternative version of it:

[haizhang]

Hi LukaszMazur, 

Thanks for sharing this possible solution.

Hi all, 

Sorry for the bad link. If you have a PTC account, you can review an related article for detail steps.

https://www.ptc.com/en/support/article/CS62129