License management

[jjustis1]

I have downloaded Creo 5 and get the following message when I try to access the License codes.

Access Denied - Insufficient Privileges

A problem was encountered with your web account. Please contact eSupport Help Community to resolve this issue. We apologize for any inconvenience.

[gmarin1]

Hello,

Please send me at gmarin@ptc.com or at wwlm@ptc.com your customer number or a Sales Order Number (SON) together with your request and I will help you in solving your request.

I need to enter in your account first to check who is the current online supervisor of the customer.

Thank you.

Regards,

Georgiana Marin

License Management Representative