License request failure

[oriley]

I just downloaded the student version of PTC. I only need access to Creo Parametric 3.0, but this error message comes up every time I open the program. Any help would be appreciated.

[mbonka]

Hello Olivia Riley

what l got on my mind:

1) Verifiy:  "locked to: D0-17-C2-24-6D-85" is correct... use command row and write "ipconfig /all" ...

2) "licence file does not support this version" ... is your licence.dat really student version?

Try to check it...

[MartinHanak]

Hi,

version 33.0 reported in error message means, that the license file does not enable you to run Creo 3.0. Version 33.0 = Creo 2.0 license file.

To be able to launch Creo Parametric 3.0, you need license version 34.0.

MH

[mbonka]

MartinHanak is much more skilled CAD-admin than me.

Trust him

[Mahesh_Sharma]

Olivia,

Reply to this post from Martin is the answer of your query. Please request for Creo 3.0 license.

You may mark Martin's reply as correct answer of the post.