Missing trail files...

[mdebower]

Okay, here is a new one on me..

We can't find the Creo trail files for one of my co-workers.  She doesn't have the trail_dir option set, so they should be in the startup directory, only they are not there.   Any ideas?

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[TomU]

Are you running any type of cleanup script or routine that may be deleting them?  Maybe check other places like My Documents and the "Home Drive".

[STEVEG]

Check the startup icon of Creo.  Check the Start In directory if the trail files are there.

You can also check in <install dir>\Creo 2.0\Parametric\bin.  Not sure the path for Creo 3.

[RonSt.Pierre]

...assuming you're running windows....

It may reside here.

open a Windows Explorer

in the address box type:

%appdata%\PTC

you can then enter a search for "trail"

If there is anything, it should show up.

[mdebower · Accepted solution]

Ah HA!   The company config.pro has the trail_dir pointed to C:\TEMP

I swear, well I swear more than I should, but I thought I checked that...   hmmm.