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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Missing trail files...

mdebower
18-Opal

Missing trail files...

Okay, here is a new one on me..

 

We can't find the Creo trail files for one of my co-workers.  She doesn't have the trail_dir option set, so they should be in the startup directory, only they are not there.   Any ideas?


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Ah HA!   The company config.pro has the trail_dir pointed to C:\TEMP

I swear, well I swear more than I should, but I thought I checked that...   hmmm.

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4 REPLIES 4
TomU
23-Emerald IV
(To:mdebower)

Are you running any type of cleanup script or routine that may be deleting them?  Maybe check other places like My Documents and the "Home Drive".

STEVEG
21-Topaz I
(To:mdebower)

Check the startup icon of Creo.  Check the Start In directory if the trail files are there.

You can also check in <install dir>\Creo 2.0\Parametric\bin.  Not sure the path for Creo 3.

...assuming you're running windows....

It may reside here.

open a Windows Explorer

in the address box type:

%appdata%\PTC

you can then enter a search for "trail"

If there is anything, it should show up.

Ah HA!   The company config.pro has the trail_dir pointed to C:\TEMP

I swear, well I swear more than I should, but I thought I checked that...   hmmm.

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