ModelCheck cannot start

[TL_rookie]

Hello All!

I'm trying to use ModelCheck (with Creo 8.0.5.0), but all it does is just these messages:

ModelCHECK - Unable to determine loadpt directory

ModelCHECK is disabled.

What I've checked / set: 
- ModelCheck component is installed
- config.pro contains both "modelcheck_enabled (yes)" and "modelcheck_dir"

- "mcdir" env. variable added
- I use Creo in English, but I also tried the lang=c env. variable

- the custom ModelCheck directory contains the "config" folder

What (else) must be done to make the ModelCheck work?

Thank you in advance!

[VladimirN]

Take a look here:

• "ModelCHECK is not recognizing the config.pro option modelcheck_dir in Creo Parametric": https://www.ptc.com/en/support/article/CS30748 
• "WF4 ModelCheck Problem": https://community.ptc.com/t5/3D-Part-Assembly-Design/WF4-ModelCheck-Problem/td-p/261240 

[TL_rookie]

Have read both already, done everything from CS30748 - no use.

[VladimirN]

@Mahesh_Sharma Please take a look.

[Mahesh_Sharma]

Hi @TL_rookie, 

Couple of questions which may help debugging this issue,

1. Is Creo installed locally? 

2. Are you using some script to start application?

3. Test the issue by simply removing the config file. 

4. If Creo is installed under Program files, try reinstalling application in some other location (e.g. C:\PTC), if possible. 

5. Is machine OS is English?

Thanks. 

Mahesh 

[TL_rookie]

Hello Mahesh,

Thanks!

Here are the answers:

1. Is Creo installed locally? --- yes

2. Are you using some script to start application? --- no

3. Test the issue by simply removing the config file. --- you mean remove the config.pro what is used by default? Makes no difference.

4. If Creo is installed under Program files, try reinstalling application in some other location (e.g. C:\PTC), if possible. --- will try, but how can it effect anything?

5. Is machine OS is English? --- no

[Mahesh_Sharma]

Hi @TL_rookie 

4. If Creo is installed under Program files, try reinstalling application in some other location (e.g. C:\PTC), if possible. --- will try, but how can it effect anything?

- This will confirm that it is not something related to permissions or something like that

5. Is machine OS is English? --- no

- Which language? 

Remove MC_DIR if it is already set and have only config option modelcheck_dir. Also, make sure that the value of config option is up to folder containing config directory (do not include config directory).

IN addition to this check license as well in session to confirm ModelCHECK license is in session (File > Help > System information)

Thanks. 

[TL_rookie]

Hello Maesh!

4. If Creo is installed under Program files, try reinstalling application in some other location (e.g. C:\PTC), if possible. --- will try, but how can it effect anything?

- This will confirm that it is not something related to permissions or something like that

--- I will try, but leave it to be the last option

5. Is machine OS is English? --- no

- Which language? 

--- Hungarian (Win10 Enterprise 22H2), Creo is English

"Remove MC_DIR if it is already set and have only config option modelcheck_dir" --- this is how it was earlier. First we added the modelcheck_dir to the config.pro and as the modelcheck did not work, the MCDIR env. variable had been added too.  
Shall the "lang=C" must be removed too?

ModelCheck is installed (see pic.)

[MartinHanak · Accepted solution]

Hi,

try adding following line at the end of parametric.psf file located in Parametric\bin subdirectory

ENV=PRO_LANG=english

-OR-

ENV=PRO_LANG=usascii

[TL_rookie]

Thank you, Martin! 
It works now! 🙂