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The config option that controls the location of the templates includes the name of your Windchill server. Double check that the name given in Creo matches the name given in the config file. If these don't match, Creo will default back to it's built-in ones. The name is case sensitive.
I agree with Tom. Every time we upgrade Creo or someone is setting up a new computer, the server name is an issue. We use all caps in our server name and that is almost always the stumbling block.
We have created a mapkey and added it to a button on the ribbon that shows when you first start Creo. The mapkey sets up the new server with our name filled in. We still get a few people with an issue but it's VERY few.
mapkey ms2 @MAPKEY_NAMERegisters Server for XXXXX;\
mapkey(continued) @MAPKEY_LABELConfigure XXXXX;~ Close `main_dlg_cur` `appl_casc`;\
mapkey(continued) ~ Command `ProCmdUtilWebRegServ` ;\
mapkey(continued) ~ Select `siteregistrydialog` `MenuBar1` 1 `ServerMenuPane`;\
mapkey(continued) ~ Close `siteregistrydialog` `MenuBar1`;\
mapkey(continued) ~ Select `siteregistrydialog` `MenuBar1` 1 `ServerMenuPane`;\
mapkey(continued) ~ Close `siteregistrydialog` `MenuBar1`;\
mapkey(continued) ~ Activate `siteregistrydialog` `ServerRegisterNewPshBtn`;\
mapkey(continued) ~ Input `registernewserverdlg` `NewServerNameIPanel` `XXXXX`;\
mapkey(continued) ~ Update `registernewserverdlg` `NewServerNameIPanel` `XXXXX`;\
mapkey(continued) ~ FocusOut `registernewserverdlg` `NewServerNameIPanel`;\
mapkey(continued) ~ Input `registernewserverdlg` `NewServerLocationIPanel` \
mapkey(continued) `URL`;\
mapkey(continued) ~ Update `registernewserverdlg` `NewServerLocationIPanel` \
mapkey(continued) `URL`;\
mapkey(continued) ~ FocusOut `registernewserverdlg` `NewServerLocationIPanel`;
I have put XXXXX in place of the name we use and URL in place of our server address
Hi evry one, and Thank you
The issue was exactly what Tom describ , My server name have been modify ( i don't know why), so i correct it and it's ok.
But i've still a small issue, my drawing configuration still not fonction. I will check all the path again. But what 's the different beetween the different symbol int the configuration panel ? ( the magic wand, the lighting beam and the small computer)
Ok thank you very much. So my drawing set-up's charge when I open a new draw ( in theory). I checked all my path for this but every seems to be good so I don’t understand why I can’t upload my drawing drawing set-up's. The best solution I found is a macro ... 😄