No write access to C:\Users\Public\Documents after Win10 update to build 19044.2006

[MiguelTorres]

I am using Creo Parametric Release 6.0 and Datecode6.0.2.0

After installing Windows 10 21H2 update to build 19044.2006 anytime Creo (Parametric or Simulate) is started an error "No write access to C:\Users\Public\Documents" is displayed. Directory permissions are ok and user can manually create folder sand write files to that directory. Able to proceed when browsing to and selecting C:\Users\Public\Documents.
Also now when trying to create a part with the default template New File Options are required, was never required before.
Uninstall and re-install of Creo does not fix the issue.

Here are the errors that I faced
No write access to C:\Users\Public\Documents

[MartinHanak]

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@MiguelTorres wrote:

I am using Creo Parametric Release 6.0 and Datecode6.0.2.0

After installing Windows 10 21H2 update to build 19044.2006 anytime Creo (Parametric or Simulate) is started an error "No write access to C:\Users\Public\Documents" is displayed. Directory permissions are ok and user can manually create folder sand write files to that directory. Able to proceed when browsing to and selecting C:\Users\Public\Documents.
Also now when trying to create a part with the default template New File Options are required, was never required before.
Uninstall and re-install of Creo does not fix the issue.

Here are the errors that I faced
No write access to C:\Users\Public\Documents

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Hi,

please follow this "test procedure":

• login to Windows
• open File Explorer
• browse to C:\Users\Public\Documents directory
• create new folder
• create new text file

If the test was unsuccessul then change permissions for C:\Users\Public\Documents directory.

If the test was successul then upload trail file related to Creo session. Maybe I will find some information in it.

[joe_morton]

If you right-click your Creo shortcut, what is the "start in" location? I'm guessing that it's now pointing to C:\Users\Public\Documents. Was that the location you were using before? Can you use another location instead?