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One of our users is experiencing issue with PTC Control Center not updating Creo and not being able to be updated. When trying to perform a fresh install of the Control Center is says we can't overwrite the current install. Tried everything from an IT stand point except a fresh install of windows. Any one experience this? Screen grab added
Make sure you make a PTC tech support ticket for this. Hopefully something simple but since this stuff is relatively new, they need to see the issues!
Hope you get an answer, good luck.
Im unable to make a ticket because our support is only Silver Tier, zzzzz. Thanks for the quick response though!
Hi @BS_10758170,
Please create a technical support case by using the case logger - https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
If you need assistance please let us know.
Regards,
Anurag