Pro/E suddenly stopped working

[dgschaefer]

A co-worker suddenly can no longer launch either Pro/E WF3 or WF4.  It
was working fine Friday AM, now the splash screen pops up but Pro/E will
not launch.



I've removed all config files from his installation and double clicked
proe.exe in both WF3 & WF4 to remove all of our launch batch files and
the problem persists.



It generates a std.out file with one line - Exception - code was
-1073741819.



He has a less than 1 year old Dell workstation laptop with an M 620 i7
CPU running Windows XP Pro 32 bit SP3 with an Nvidia Quadro FX 1800M
graphics card running driver 189.21.  The machine originally shipped
with Windows 7, but was downgraded by our IT guy to XP.



Any ideas?



Doug Schaefer

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[dgschaefer]

Update:



Tried a config.pro with these two options only:



web_browser_homepage about:blank

windows_browser_type ie_in_sep_process



Didn't help (and WF3 didn't recognize the second one).



IT is checking for viruses now.



Doug Schaefer

[daniel.garcia]

Hello Doug
You could try to rename the .wf folder and try to start ProE again.
Regards
Daniel Garcia

"Doug Schaefer" <> escribió:

>A co-worker suddenly can no longer launch either Pro/E WF3 or WF4.  It
>was working fine Friday AM, now the splash screen pops up but Pro/E
>will
>not launch.
>
>
>
>I've removed all config files from his installation and double clicked
>proe.exe in both WF3 & WF4 to remove all of our launch batch files and
>the problem persists.
>
>
>
>It generates a std.out file with one line - Exception - code was
>-1073741819.
>
>
>
>He has a less than 1 year old Dell workstation laptop with an M 620 i7
>CPU running Windows XP Pro 32 bit SP3 with an Nvidia Quadro FX 1800M
>graphics card running driver 189.21.  The machine originally shipped
>with Windows 7, but was downgraded by our IT guy to XP.
>
>
>
>Any ideas?
>
>
>
>Doug Schaefer
>
>
>
>
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