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Pro/Engineer Wildfire 5.0 installation fails

Buddha726
5-Regular Member
5-Regular Member
‎Apr 10, 2018 01:09 AM
‎Apr 10, 2018 01:09 AM

Pro/Engineer Wildfire 5.0 installation fails

I purchased Pro/E 5.0 from Journey Ed. The installation freezes and the setup log loops looking for the file below. Please help. Also I do not have a customer or order number to upgrade my PTC account since I purchased this through Journey Ed.

Wait for download of C:\Program Files (x86)\PTC.Setup\ptcsh0\ptc42.cab

Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Wait for download of C:\Program Files (x86)\PTC.Setup\ptcsh0\ptc42.cab

Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Wait for download of C:\Program Files (x86)\PTC.Setup\ptcsh0\ptc42.cab

Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent

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2 REPLIES 2
BenLoosli
23-Emerald II
23-Emerald II
(To:Buddha726)
‎Apr 10, 2018 09:23 AM
‎Apr 10, 2018 09:23 AM

What is your OS?

Wildfire 5 is not supported on Windows 10 and maybe not even Windows 7!

 

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Buddha726
5-Regular Member
5-Regular Member
(To:BenLoosli)
‎Apr 10, 2018 09:27 AM
‎Apr 10, 2018 09:27 AM

My OS is windows 7. The PTC and JourneyEd website both state Windows 7 is supported.

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