Pro/Engineer Wildfire 5.0 installation fails

Buddha726 · ‎Apr 10, 2018

I purchased Pro/E 5.0 from Journey Ed. The installation freezes and the setup log loops looking for the file below. Please help. Also I do not have a customer or order number to upgrade my PTC account since I purchased this through Journey Ed.

Wait for download of C:\Program Files (x86)\PTC.Setup\ptcsh0\ptc42.cab

Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Wait for download of C:\Program Files (x86)\PTC.Setup\ptcsh0\ptc42.cab

Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent
Download INFO: DlSizeTarget == 0.0
Download INFO: DlSizeTarget == DlSizeCurrent

BenLoosli · ‎Apr 10, 2018

What is your OS?

Wildfire 5 is not supported on Windows 10 and maybe not even Windows 7!

Buddha726 · ‎Apr 10, 2018

My OS is windows 7. The PTC and JourneyEd website both state Windows 7 is supported.