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SOLVED! - Pro/E suddenly stopped working

dgschaefer
21-Topaz II

SOLVED! - Pro/E suddenly stopped working

Thanks to Steve for the following solution:



I've had this happen in the past and the only solution I've found is to delete (or rename) the following directory:



C:\Documents and Settings\<username>\Application Data\PTC



I wonder what in there was corrupted ...



Doug Schaefer










"Doug Schaefer" < <<a=" style="COLOR:" blue;=" text-decoration:=" underline&quot;=" target="_BLANK" href="mailto:">">mailto:> > escribió:



>A co-worker suddenly can no longer launch either Pro/E WF3 or WF4. It

>was working fine Friday AM, now the splash screen pops up but Pro/E

>will not launch.

>

>

>

>I've removed all config files from his installation and double clicked

>proe.exe in both WF3 & WF4 to remove all of our launch batch files and

>the problem persists.

>

>

>

>It generates a std.out file with one line - Exception - code was

>-1073741819.

>

>

>

>He has a less than 1 year old Dell workstation laptop with an M 620 i7

>CPU running Windows XP Pro 32 bit SP3 with an Nvidia Quadro FX 1800M

>graphics card running driver 189.21. The machine originally shipped

>with Windows 7, but was downgraded by our IT guy to XP.

>

>

>

>Any ideas?

>

>

>

>Doug Schaefer

>

>

>

>

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>

This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
--
Doug Schaefer | Experienced Mechanical Design Engineer
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