Here's the promised summary of my PTC maintenance question... names have been changed (removed) to protect the innocent.
-Ter
Terrence (Terry) McFall
CAD Systems Administrator
Varian Medical Systems
911 Hansen Way
Palo Alto, CA 94304
650-424-6039 desk
650-799-0179 cell
ORIGINAL MESSAGE:
We're going thru the joys of renewing maintenance. Mgt is trying to get a better feel for the value of a maintenance contract and would like to know what opinions/experience others have had when NOT renewing.
We have a medium size installation - 30 seats w/about 60 users. WF3 & IL3.4... Windchill is only appealing when WF5 becomes unavoidable.
Did you miss tech support? Did your system blow up? Was it difficult dealing w/PTC?
Discretion will be maintained and I'll post relevant replies.
REPLIES:
We did that at my last job. The thing to make sure that they understand is that you don't just start paying maintenance again and life goes on as before. You have to pay back maintenance before they start you back up. It became cheaper for us to buy new seats...
