We have a triad licence server providing licences to users at three sites. Each leg of the triad is located at one of the sites.
Our users regularly 'lose' their Creo licences, i.e. they get the licence error message 'Save, Exit or Retry' and normally the Retry option does not work.
I am aware of the ptcflush command and use it often to release licences that are 'stuck' to a users PC even though Creo is no longer running on the PC. Some of my users are familiar with this command also and what I find quite often is that when a user loses their licence they are immediately unable to get it back because there are none available - almost as if another user has 'stole' the licence.
So my question is can a user 'steal' a Creo licence from another user by using the ptcflush command if there are no free licences available?
PTC have told me this is not possible but I have been told otherwise by some members of the exploder. Just wondering if anybody can definitively say that yes they can or no they can't. I have tried it myself but it did not prevent the user from using Creo so I'm a little confused as to what ptcflush will actually do.
Thanks for any advice.
Thanks to all for your responses...simple answer seems to be that yes you can 'steal' a users' cfreo licence with the help of ptcflush if they have been inactive for a short period of time.
One further question I have...is it possible to find out who may have used the ptcflush command in the first place? i.e. is it possible to identify the 'thief'?
Thanks for the valuable tip David! Hope we can implement this soon and free up more licences.