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I am using Creo Parametric Release 4.0 and DatecodeM020
Need assistance with a technician not instructions sent to assist to upgrade to the latest build.
What help do you need?
Is something not installing properly?
What release/build/version are you trying to upgrade to?
Do you use a PLM system (Windchill/TeamCenter, etc.) with Creo?
Get ahold of your VAR (Value Added Reseller) from whom the software is purchased.
They should be able to provide you with assistance.