Thanks for your interest in the ProductView ultra-compressed thumbnail navigation capability.
I’m sorry you’ve had issues getting this up and running.
I’ll send you detailed instructions on how to implement this in due course.
MichaelMichael Rygol, PhD
To refresh your memory, I've been trying to find out how to make compressed 3d thumbnails as Michael Rygol shows in his ProductView 9.1 Overview and Update video. There's a section of that presentation where he shows a ship with compressed 3d thumbnails. When he clicks on a thumbnail, the full productview data loads for that sub-assy. The link to the video is in the email below. I've been working with Tech Support since October 27th on this, and finally today I got an email saying:
This case is being sent to R&D for further investigation. As it stands we in tech support can't recreate the presented functionality. I'm hoping the R&D guys can steer us in the right direction.
Here's a case where PTC is showing functionality, that personally we could really use, but for which there is no documentation on how to achive that behavior. And when I finally got some instructions, they don't work, and no one in tech support can get it to work either.