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WPP : - Server 2008 Authentication

ptc-1852440
1-Newbie

WPP : - Server 2008 Authentication

Hi all,

I have a server set up with the following: -

OS : - Server 2008 R2

SQL : - Standard SQL 2008

SP : - Sharepoint 3.0 SP2

PTC : - WPP 1.1 M021

DOMAIN : - WPP

Client Spec : -

OS : - Windows 7 Professional

IE : - IE8

DOMAIN : - COPANY

The problem I'm having is that I'm unable to log into WPP, but I;m able to see the downloads section.

I think the problem is down to the fact that I'm on a different domain, but I;m not able to see the shared drives, wich makes me think its an authentication issue.

Can anybody advise on how to resolve this issue.


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8 REPLIES 8

Hello Paul,

I'm not an expert, but I think that far more information is needed.

First, can you check what users do you have in "People and Groups" section?

people andgroups.JPG

From domain WPP or COMPANY or maybe local?

Put here more details, please.

BR

Marek

Hi Marek,

The user has been added as an 'Owner' the user can log in on the server, but not on the client machine.

What other info do you require?

Gucio
13-Aquamarine
(To:ptc-1852440)

Hi Paul,

when you aren't member of a domain (but you are a member of ProductPoint) you have log as "DOMAIN_NAME\user_name".

BR

Krzysiek

Krzysztof

Hi Krzysiek,

I have tried this and it wasn't successfull, yes the client in on one domain and im trying to access ProductPoint on another machine.

Is thee any security options that might need to be tweaked on client machine.

Regards

Paul

Gucio
13-Aquamarine
(To:ptc-1852440)

HI,

did u use WPP as DOMAIN_NAME??

Regards

Krzysiek

Krzysztof

Hi Krzysiek,

Nope, I have used CONCURRENT as the domain name.

The server is a Virtual Server, just for infomation.

Regards

Paul

Gucio
13-Aquamarine
(To:ptc-1852440)

Hi,

You have to use DOMAIN_NAME of server on which ProductPoint is installed.

Regards

Krzysiek

Krzysztof

Hi Krzysiek,

The client is attached to domain > HONEYCOMB and ProductPoint is held on a Virtual Server called CONCURRENT.

Regards

Paul

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