Where are the "Help Center" files for download at the PTC.com???

[ShandRonnie]

I want to install locally in our network the "Help Center" files that are required prior to installing the Learning Connector.

I know that I can access them remotely, but I want to have them locally to increase access time.

Cannot find the download at the PTC website. Any clues? This is for Wildfire 5.0, M130.

Thanks,

Ronnie Shand



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[TomU]

Looking at my physical disk (for M210), they appear to be bundled with the regular installation as an option. I imagine you would need to download the full installer (for either 32 or 64 bit).

Tom U.

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[mlocascio]

This might require a call to PTC.

[TomU]

I don't think so. The download should be the same as the disk.

[davehaigh]

The help files and the learning connector are two different animals. The help center files you download from the same location you download the software.

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The learning connector, in addition to free content, links you to PTC U/Precision LMS. That requires a license from PTC. That license only covers internet access to the content.

If you need to download it to install on a secure network, without internet access. That would require a significant additional fee from PTC.

David Haigh

[TomU]

The help files are not a separate download for Creo Elements/Pro 5 (Wildfire 5). They are simply an optional component inside the normal install.

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